Phillip Thomas

Experience

• 

  University of California, Riverside

  Apr 2007 - Jun 2010

  Community building for first year residentsCreate, plan, execute programming for residentsConflict resolution for roommates and building matesPerform duty rounds to check safety and well-being of communitiesWork harmoniously with other departments (maintenance, housekeeping, police, etc.) promptly attend meetings with supervisor and entire staff Campus Safety Escorts (i.e. to your car, gym, apartment, to class, etc.)Screen, hire, train and equip volunteers for the serviceOutreach events for usage of service and recruitment Conflict Management amongst volunteers/escortees Prepare presentations (visual & oral)Collect statistics of the service (attendance of volunteers and use of service)Plan and execute socials and end of the year banquet

  • Resident Advisor

    Sept 2008 - Jun 2010

  • Volunteer Service Coordinator

    Apr 2007 - Jun 2010
• 

  Envision Experience

  Jun 2012 - Apr 2015

  Monitor the safety and whereabouts of students at all timesAddress all student medical concerns by following Envision medical policy guidelinesEnsure safe and efficient transportation of student between and from off-site event locationsPrepare all group meeting rooms with proper materials to the rooms as directedAdvance the location of conference events and inspection of every aspect of a given location as directed in preparation for the arrival of students, staff and invited speakersResponsible for handling petty cash and ensuring that all finance procedures are followed Identify and solve any logistical problems that arise in a quick, efficient and professional mannerWork closely, cooperatively and amicably with all staff membersCapable of working on a project by themselves or with a teamBe flexible and willing to provide excellent customer service Show less

  • Faculty Advisor

    Jun 2011 - Apr 2015

  • Operator

    Jun 2012 - Aug 2012
• 

  Best Buy

  Oct 2012 - Nov 2014

  Retail Wireless Consultant

  Mobile Phone activationsAccessory attachments/installationsCustomer ServiceInventory and downstockingCredit Card servicesCash Register (POS)

• 

  Genesis HealthCare

  Nov 2014 - Apr 2015

  Primary Counselor-Behavioral

  Assists residents in the special rehabilitation program by providing program implementation through documentation, supervision, and training in social, cognitive, and other skills necessary for maximum independence and functioning.

• 

  Bank of America

  Jun 2015 - May 2021

  Responsible for booking commercial/business loans on the system of record (SOR) in accordance with Bank policies/proceduresHandle routine to complex transactions and to work with various upstream partners to receive the executed documents and/or perform any external funding neededAccurate set-up and maintenance of billing schedules, pricing options, risk rating changes and all other client record and indicative dataData accuracy and timely completion of the financial aspect of the loan Show less

  • Loan Administrator

    Sept 2018 - May 2021

  • Senior Client Service Advocate

    Jan 2016 - Aug 2018

  • Small Business Credit Card Specialist

    Jun 2015 - Dec 2015
• 

  Pacific Premier Bank

  Aug 2021 - Nov 2021

  Loan Servicing Specialist