Joshua Brown

Experience

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  Army National Guard

  May 2004 - May 2013

  Soldier

  Team Leader in 215th Army Band

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  UNO Restaurants, LLC

  Jan 2007 - Aug 2012

  Assistant General Manager

  As an Assistant General Manager, I was responsible for maintaining the integrity of the business while managing the daily operations in the restaurant. Responsibilities included:Maintaining low turnover through proper hiring, on-boarding, developing effective training plans, and executing those plans with consistancy.Managing profitability through our food purchases, driving sales, and proper scheduling of staff to optimize peak hour sales.I started with UNO as an hourly associate washing dishes and waiting tables. Over the course of the next few years, I achieved multiple promotions from Associate Trainer all the way to Assistant General Manager, working in both suburban and urban locations in the greater Boston area. Show less

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  Panera Bread

  Aug 2012 - Jan 2017

  - Managed a team of 45 hourly associates and Salaried Managers- Increased profits to the Cafe by cutting On-Hand Inventory by $3000 weekly- Train Shift Supervisor Candidates through a 2 week Validation period- Initiated a Cross Training Plan to increase efficiency and reduce Labor Costs by 100 hours a week- Surpassed both Budget and Forecast Sales for 4 consecutive quarters- Developed two (2) key associates into Supervisor roles, and one (1) Supervisor into an Assistant Manager- Surpassed the standards for multiple Operation Excellence Audits, and Independent Food Safety Audits- Resolve all Customer Service issues in a timely manner that are beneficial for both the Guest and Panera Bread- Increased Sales in the Catering Department by $2500 weekly Show less As an Assistant Manager, I have worked exclusively in Panera's 2.0 concept, and assisted in the operations of cafes in both urban, and suburban locations. Day to day responsibilities include effective labor management, overseeing the constant training process of our associates, and maintaining the integrity of company processes. I have trained as a Food Specialist, claiming responsibility of maintaining all inventory, ordering all products from our distributor, and creating daily pars for all baked goods. Additionally, I am responsible for creating accurate sales forecasts and scheduling the appropriate labor to maximize efficiency and profitability. Show less

  • General Manager

    Sept 2014 - Jan 2017

  • Assistant Manager

    Aug 2012 - Sept 2014
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  Bertucci's

  Jan 2017 - Dec 2017

  General Manager
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  Hamra Enterprises

  Dec 2017 - Feb 2022

  General Manager
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  SOUTH SHORE COMMUNITY CHURCH OF THE C&MA

  Sept 2019 - Feb 2022

  Director Of Youth Ministry
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  Father Bill's & MainSpring

  Feb 2022 - now

  Outreach Manager