Eduardo Carlos

Experience

• 

  South Valley National Bank Trust & Investments

  Jun 1996 - Jul 1998

  Teller
• 

  Reno Airlines

  Jul 1998 - Aug 2003

  Flight Attendant
• 

  Elks National Foundation

  Aug 2003 - Dec 2007

  Special Event Coordinator
• 

  The Salvation Army Adult Rehabilitation Centers Command Central Territory

  Apr 2007 - Sept 2017

  • Facilitated the onboarding process for new beneficiaries, ensuring compliance and confidentiality.• Coordinated services and referrals for clients, collaborating with social workers, counselors, and other professionals.• Conducted group therapy sessions and support groups, fostering a safe and supportive environment.• Represented the organization at public events, delivering presentations to raise awareness. • Developed and implemented strategic plans for acquiring, managing, and selling donated vehicles.• Set regional goals for vehicle donations and revenue generation, cultivating donor relationships.• Collaborated with local branches, volunteers, and staff to maximize donations.

  • Intake Services Manager

    Aug 2014 - Sept 2017

  • Regional Manager - Vehicle Donations

    Apr 2007 - Aug 2014
• 

  Copart

  Sept 2017 - Jan 2024

  Manager of Inventory Management & Specialty Values

  • Successfully decreased aged inventory of older than 365 days by 10% within a span of 10 months, employing innovative strategies to transition vehicles swiftly and efficiently to auction.• Conducted comprehensive data analysis to identify improvement areas in inventory & DMV processes.• Effectively managed vehicle inventory across all states.• Directed a team of 75 employees, 3 exempt and 72 indirect hourly, providing direction and support for efficient operations.• Investigated instances of theft, fraud, or financial irregularities within field operations.• Provided account management and escalated assistance for Geico, Allstate, USAA, Liberty Mutual, and Safeco Insurances.• Engaged with sellers to address concerns related to aged inventory and expedite stalled units.• Achieved a remarkable 50% reduction in average cycle time for DMV special transfer processing. Accomplished through the implementation of automated processes within operational platforms, driven by my expertise in state statutes and house bills, thus streamlining the STP process. Show less

• 

  Amazon

  Aug 2024 - now

  Area Manager II

  • Support, mentor, and motivate hourly workforce.• Manage safety, quality, productivity, and customer delivery promises.• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.