
Kumar Vikas
Team Lead

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Skills
Team managementStress managementSales managementPresentation skillsTime managementLeadership developmentConstructive feedbackBpoSoft skillsPersonal groomingSituational leadershipScreeningBusiness developmentCoachingTraining needs analysisMotivational speakingEmployee engagementTraining deliveryAbout me
An astute & result oriented professional with 7 years experience in Training & Development (Soft Skills, AdWords, SEO, SMO & Selling Skills) Business Development and Team Management. Conducted Communication, Soft Skills, and Sales Training for many industries and institutions. Proficiency in planning / scheduling / conducting training programs on Communication & Process. Adept in coordinating with clients; interface to understand their requirements & provide customized services. A keen planner with a track record for developing and working on implementation of operational policies/ norms, systems & controls, motivational theories & Customer Service standards. A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence. Developed competency in implementing strategies towards enhancing business volumes and growth. An out-of-the-box thinker with exceptional communication skills; strong analytical, problem solving & organisational abilities.
Education

National high school
2003 - 2006
Delhi University
-Bachelors
Experience

RAMPgreen
Oct 2009 - Jun 2013Team LeadHad a team of 30 members with different marketing channel partner of Google AdWords and I was to drive numbers in order to meet the organisational targets.

VCustomer
Oct 2009 - Oct 2012TrainerUse to train people for Google AdWords Sales.Managed a team of 30 members with different marketing channel partner of Google AdWords.Training & Coaching the teamDriving numbers in order to meet the organisational targetsAttending reviews and walking through the presentationCreating reports for the data receivedHelping the executives on live callsInspiring and Motivating team matesSetting Targets to achieve GoalsManaged other teams with equal efforts in absence of their mentors Show less

Pensa Media
Jun 2013 - Nov 2014Manager-Training & DevelopmentI Looked after Training for Sales & Support- Google AdWords- Facebook- SEO- Google Map Virtual TourI was responsible to:Deliver Sales & Competency training.Identify learning needs for the sales team.Work with Sales/Business teams/Managers for maintaining a finger on pulse of the business environment and updating training to keep pace with the dynamic market.Develop appropriate job aids to support and facilitate learning.Deliver new hire training programs, refresher, product and skill based programs.Track and measure training feedback.Ensure schedule adherence is maintained at all times.Ensure audience & stake holder participation.Adherence to process and delivery [Including all process and implementations introduced].Responsible for the On job training of the sales executives by accompanying them on field and analyzing training gaps during the customer meetings.Ensure the retention of new hire. Show less

Exclusife
Jan 2015 - Aug 2018Manager -Learning & DevelopmentConducted Induction training.Delivered Sales & Competency training.Identify learning needs for the sales team.Work with Sales/Business teams/Managers for maintaining a finger on pulse of the business environment and updating training to keep pace with the dynamic market.Develop appropriate job aids to support and facilitate learning.Deliver new hire training programs, refresher, product and skill based programs.Track and measure training feedback.Ensure schedule adherence is maintained at all times.Ensure audience & stake holder participation.Adherence to process and delivery [Including all process and implementations introduced].Responsible for the On job training of the sales executives by accompanying them on field and analyzing training gaps during the customer meetings.Ensure the retention of new hire. Show less

Mahindra Holidays & Resorts India Limited
Oct 2018 - nowL&D Manager
Licenses & Certifications

Google AdWords Fundamental Certifed
Languages
- enEnglish
- hiHindi
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