Karl Dawson

Experience

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  Exel

  Jan 1990 - May 2005

  Supervisor

  Golden Wonder, Wella (Hair products), Escom computers, Daventry.Livingstone AllpackMcgregor CoryMSASEXEL (All under the same site.)

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  Golden Wonder UKDC

  Jan 1992 - Jan 1993

  Team Leader

  Taking on the role as team leader heading a team of 20. Our objectives were to receive and locate stock as well as dispatching deliveries within the day’s operation.

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  Walsh Western

  Nov 2005 - Feb 2007

  Shift Manager

  Apple UKDC, Walsh Western, DaventryOperation:Warehouse 130,000 sq ft5,000 bulk locations20 pack out stations (increasing during periods of the year)B2B, Retail and dotcom OperationManaging a staff of 35 per shift, including 20 agency staff which increases to 100 + during the Christmas period depending on volume. Overall operational management of the AM/PM shifts while maintaining high quality performance and ensuring to deliver efficiency, productivity and safe practices for all employees. Responsibilities:To ensure all picks received before 5pm are issued, picked, packed and despatched according to the haulier collection times.Brief team leaders on that days tasks and work load.Monitor that days events and act on accordingly.Inductions of any temporary staff.Keep moral high.Maintain Productivity in line with the WI/WPStaff requirements for that day and the commencing week.deal with additional Apple requirements.Inform admin of any issues with picks and resolve them.Communicate relevant info with other departments.Extra resources for additional work.To ensure shippers have scanned all orders to the relevant plts. That goods-in has located stock needed for orders.All stock issues are handed over to inventory are resolved by ops. That all pwk, which are relevant to each department are dealt with in the correct way.Ensure hauliers are loaded and despatched within the agreed time.Organise additional lorries when required through on site Apple contact.Report any MHE issues to Facilities Manager.Health & Safety and trainingInform purchasing of any consumables when required.Report on the days events and shift handover.Achievements:Achieving the SLA of 99.98% and maintaining the SLA.Reducing production time in pick and pack operation.Implementation of an improved etching process.Implementing Black Friday operational plans.Completion of extra requests outside BAU volume.Rework.Six Sigma yellow belt Show less

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  SYNCREON

  Feb 2007 - Feb 2013

  Apple UKDC, Syncreon, HinckleyOperation:Warehouse 500,000 sq ft18,000 bulk locations90 pack out stations (increasing during periods of the year)230 staff (increasing during periods of the year)B2B, Retail and dotcom OperationResponsibilities: Overall responsibility of all activities within the warehouse and internal departments.Main point of contact for the customer.LTLV planning.Production and delivery in MBR (Monthly Business Revue) and QBR (Quarterly Business Reviews) presentations to customer contacts and executives.Support in solution creation, Maintaining health and safety standardsMHE and PPE are maintained and reportedKeeping staff fully trained to the requirements that suited to their responsibilities Costs, budgeting and financing Seeking process improvementsWorking closely with other DC's globally including the European Manager and RSMAll Managers are reporting and maintaining time, KPI and accurate records SLA’sProduct development involvementCommunicating with OEM overseasCustomer Communications ManagementDaily calls with customer across the globeWeekly customer meetingsProduct development with the customerCost saving projects with the customerGlobal QCPrevious responsibilities are also undertaken.Managing staffing levels according to the volume of work.Data compilation for customer, vendor, transport and adhoc VAS invoicing; Building and implementation of warehouse and transport planning / productivity toolsCost saving projects with the customerSupporting other DC’s across the GlobeBuilding and maintaining customer relationsReducing costs Show less Apple UKDC, Syncreon, HinckleyOperation:Warehouse 300,000 sq ft12,000 bulk locations46 pack out stations (increasing during periods of the year)170 staff (increasing during periods of the year)B2B, Retail and dotcom OperationResponsible for the general running of the warehouse floor with shift managers, Transport Manager and other department managers reporting to myself. Responsibilities:Weekly meetings held with the customer implant to review previous and current weeks performances.Daily conference calls with Apple Europe (RSM)Planning of new product launches, reworks or promotions Operational saving projects (Time and Motion studies)Supporting other DC's across the globeDMAICEnsuring 100% production of the daily volume is achievedOperational saving projects (Time and Motion studies)Daily initiation and reconciliation of cycle counts and stock auditsProduction of work instructions, process maps and visual aidsAdministrative and reporting support to Business Process Improvement program across a variety of projectsTraining of team members Production of internal and external daily, weekly, monthly and quarterly inventory KPI reports to ensure accuracy to processes and customer SLA’sDe-trashing and etching units received from Internet orders.B2B ordersRetail ordersDotcom orders received and dispatched within 24hrs of receipt.SLA across all departments.Product development involvementMain point of contact for the customer.Customer Communications Management.Daily calls with customer across the globe.Weekly customer meetings.Product development with the customer.Global QC.MIT (Merge In Transit) operation.Achievements:Reducing/ maintaining head count with increased volume.Assisting project Managers in cost saving projectsImplementation of a board walk through the sites departmentsWeekly department meetingsSix sigma green belt Show less

  • Warehouse Manager

    Jun 2010 - Feb 2013

  • Floor Manager

    Jul 2008 - Jun 2010

  • Shift Manager

    Feb 2007 - Jul 2008
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  UK Ministry of Defence

  Aug 2013 - Jul 2014

  Contractor

  Logistics Commodities and ServicesMOD. DE&S West MoorsOperation:Storing TFHE (Tactical Fuel Handling Equipment to all UK forces)Supply the UK forces in theatre and on exerciseResponsibilities:Communicating with Regiments, Units, and Camps across the globe to ensure the request for equipment is dealt with in the correct MOD required procedure.Weekly meetings with departments across site.Working with all ranking officials Ensuring all paperwork/documents and forms are paired with equipment, which is sent to theatre and exercises.Monthly stock and cost reports.Equipment is secure for transportationEquipment is delivered as agreed with the receiving Unit.Collections are turned around within an agreed time requested by the UK forces.Assisting Engineers with IER (Inspectorate Equipment Reports).Stock is correctly used for its purpose without fear of cross contamination with other forces equipment.Achievements:Working with UK forces to strife towards maintaining and improving the logistics of equipment.Improving stock control to 100% accuracyImproving overall communication and warehouse operations on site.In house operating systems. Show less

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  Kondor Ltd

  Jun 2014 - May 2017

  Warehouse Manager

  Kondor is the UK’s number one Warehouse and distributor of audio, mobile and tablet accessories. We have supplier partnerships with countless high end brands such B&O, Skullcandy, Sennheiser, Jabra, Harman, We hold key long standing relationships with all of the major networks, various high street and online retailers including Tesco, Sainsbury’s, Asda, Dixons, John Lewis, Sports Direct, WHSmith,o2,ee, CPW and Argos.Kondor’s state-of-the-art 120,000 square foot warehouse holds over 28,000 pallet locations and can move 100,000 units in a day, Orders are processed in real time, and our picking and packing is a fully-automated system.I am currently implementing automated areas of the business to reduce cost.Position Duties:Supply/Demand PlanningSupply Chain Management LTLV PlanningBudgetingDeveloping and improving processessettiing goal objectivesRouting and load planningBOM (build of materials)Staff planning and TrainingJIT process (Just in Time)Reducing lead timelogistical/Warehouse management.Customer service management Show less

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  THE CHORD COMPANY

  Jul 2017 - Dec 2018

  Production Manager

  High end audio and visual cables

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  Iracroft Limited

  Jan 2019 - Jun 2019

  Warehouse works manager