MD Saifuddin Jishan

MD Saifuddin Jishan

Guest Service Agent

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location of MD Saifuddin JishanNew York, New York, United States

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  • Timeline

  • About me

    Store Supervisor -Burlington Coat Factory, Front Desk Agent - The westin Dhaka, key Account Manager - Truck Lagbe Limited

  • Education

    • Bir shrestha Noor mohammad public college

      2012 - 2013
      Hsc Business/Commerce, General 5.00
    • Shamsul Hoque Khan School & College

      2001 - 2011
      SSC Business study 4.75
    • American International University-Bangladesh

      2014 - 2017
      Bachelor of Business Administration - BBA Tourism and Hospitality Management 3.32

      Activities and Societies: secretary of Aiub Tourism club

    • Park University

      2023 -
      Master of Business Administration - MBA Business Administration and Management, General
  • Experience

    • The Westin Dhaka - Marriott International Inc.

      May 2017 - May 2019
      Guest Service Agent
    • Truck Lagbe

      Jul 2019 - Jul 2022

      Enterprise Solution

      • Senior Executive

        Jun 2019 - Jul 2022
      • Senior Executive, Credit Recovery

        Apr 2021 - Jun 2022
      • Key Account Manager, Enterprise Solution Team

        Apr 2020 - Apr 2021
      • Team Coordinator, Enterprise Solution Team

        Jan 2020 - Mar 2020
      • Key Account Manager, Consumer Solution Team

        Nov 2019 - Dec 2019
      • Ex-Acquisition Executive

        Jul 2019 - Oct 2019
    • Burlington Stores, Inc.

      Sept 2024 - now

      Supervise all store operations and associates while acting as Manager on Duty.Drive sales performance by training, developing, and coaching team members.Ensure safety compliance for both customers and associates by enforcing company guidelines.Foster a diverse and collaborative culture built on teamwork and respect.Resolve customer concerns and operational challenges to deliver exceptional service.Implement Asset Protection strategies to minimize shrinkage and safeguard inventory.Recruit, interview, and onboard new associates to build a strong team.Participate in workload planning to optimize scheduling and ensure productivity.Lead community engagement initiatives to enhance brand reputation and partnerships.Monitor break schedules and enforce compliance with time management policies. Show less • Greet and assist customers, providing a welcoming and positive shopping experience. • Efficiently process transactions including cash, credit, and debit payments using the point-of-sale (POS) system. • Ensure accurate handling of money and balance the cash drawer at the beginning and end of each shift. • Assist with restocking merchandise near the checkout area and maintain a clean, organized work station. • Collaborate with store associates to support overall store operations, especially during peak hours. • Follow company policies regarding returns, exchanges, and other customer service procedures. • Monitor for potential loss prevention issues and report any suspicious activity to management. • Adhere to safety protocols and maintain a secure environment for customers and staff. Show less

      • Store Supervisor

        Oct 2024 - now
      • Retail Cashier

        Sept 2024 - Oct 2024
  • Licenses & Certifications

    • Standard First Aid, CPR and AED

      Bangladesh Red Crescent Society (BDRCS)
      Dec 2021
    • Fire Safety & Earthquake preparedness

      Bangladesh Red Crescent Society (BDRCS)
      Dec 2021