Asis Samal

Asis Samal

Senior Technical Specialist

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location of Asis SamalPune, Maharashtra, India

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  • Timeline

  • About me

    Senior Service Delivery Manager at T-Systems ICT India Pvt. Ltd.

  • Education

    • Biju Patnaik University of Technology, Odisha

      2003 - 2006
      Post Graduate Master In Computer Applications
    • Berhampur University

      2000 - 2003
      Graduate Bachelor in Computer Applicati
  • Experience

    • Oracle

      Oct 2010 - Jun 2014
      Senior Technical Specialist
    • Vodafone

      Jun 2014 - now
      Service Delivery Manager

      • Verifiable experience in Service Management Life Cycle for large and complex projects as per project management processes, encompassing planning & execution, estimation & sizing, scheduling and forecasting, risk management and resource administration along with progress monitoring and delivery as per quality and time norms.• A keen planner, strategist & implementer with expertise in managing IT service delivery frameworks for new technology implementation projects towards streamlining related activities as per quality standards• Possess excellent analytical, problem solving and client relationship management skills.• Certified as CSM and ITIL v3 foundation with very good knowledge on the overall framework.• Vast amount of patience, listening skills and professional telephone manners that allows me to communicate clearly, concisely and precisely.• Handled multiple end-to-end transitions of migrating business from other country. Show less

    • T-Systems ICT India Pvt. Ltd.

      May 2021 - now
      • Senior Service Delivery Manager

        May 2024 - now
      • Senior Operations Manager

        May 2021 - May 2024
  • Licenses & Certifications

    • ITIL Foundation Level

      AXELOS Global Best Practice
    • Certified Scrum Master

      Scrum Alliance