Asis Samal

Experience

• 

  Oracle

  Oct 2010 - Jun 2014

  Senior Technical Specialist
• 

  Vodafone

  Jun 2014 - now

  Service Delivery Manager

  • Verifiable experience in Service Management Life Cycle for large and complex projects as per project management processes, encompassing planning & execution, estimation & sizing, scheduling and forecasting, risk management and resource administration along with progress monitoring and delivery as per quality and time norms.• A keen planner, strategist & implementer with expertise in managing IT service delivery frameworks for new technology implementation projects towards streamlining related activities as per quality standards• Possess excellent analytical, problem solving and client relationship management skills.• Certified as CSM and ITIL v3 foundation with very good knowledge on the overall framework.• Vast amount of patience, listening skills and professional telephone manners that allows me to communicate clearly, concisely and precisely.• Handled multiple end-to-end transitions of migrating business from other country. Show less

• 

  T-Systems ICT India Pvt. Ltd.

  May 2021 - now

  • Senior Service Delivery Manager

    May 2024 - now

  • Senior Operations Manager

    May 2021 - May 2024