Matthew Shepherd

Experience

• 

  GrowthPoint Technology Partners

  Dec 2015 - Jan 2016

  Intern

  - Designed a more streamlined process with a user-friendly interface to help Investment Bank Analysts save time when they integrate M&A comparable data from The451 and CapitalIQ.- Programmed an Excel spreadsheet using macros and Visual Basic for an Application that used The451 download and the Capital IQ Database Plugin for Excel to cleanly select and format the most appropriate M&A comparable transactions for clients.

• 

  Camp Pinnacle

  May 2016 - Aug 2016

  Camp Counselor

  - Spearheaded creation of Nature activity curriculum- Worked specifically on curriculum designed to introduce older campers (ages 13-15) to Elementary Ecological Theory and basic Environmental Engineering practice- Co-managed three two-week cabin sessions of 9-11 year old boys

• 

  Washington University in St. Louis

  Jan 2017 - May 2019

  Teaching Assistant and Tutor

  Teaching Assistant (class / # of semesters):- CSE 132: "Computer Science II" / 3 semesters- CSE 422: "Operating Systems Organization" / 1 semesterTutor (class / # of semesters / individual or group):- ESE 232: "Introduction to Electronics / 2 semesters / group- CSE 260: "Introduction to Digital Logic and Computer Design" / 3 semesters / group- ESE 105: "Introduction to Electrical and Systems Engineering" / 1 semester / group- CSE 330: "Rapid Prototyping and Creative Programming" / 1 semester / individual Show less

• 

  NetSuite

  Jun 2017 - Aug 2017

  Software Development Intern (Application Performance Team)

  - Created ML models for estimating / forecasting data center capacity planning- Designed and implemented a data visualization tool to accelerate manual root cause analysis, specifically for identifying overloaded servers / databases

• 

  NetSuite

  May 2018 - Aug 2018

  Software Development Intern (Application Performance Team)

  - Designed unsupervised learning workflow for tracking and extracting root cause of SQL errors from logs- Built analysis tool for clustering error logs by similar properties, visualizing those clusters across the application

• 

  NetSuite

  Aug 2019 - now

  I manage day-to-day operations as tech lead for NetSuite Artificial Intelligence: AIOps. We build and maintain our internal AI management platform for teams at NetSuite to source data, train models, evaluate performance, and deploy AI across the suite.We also build our own AI to find and fix customer performance issues. Currently, we monitor millions of performance metrics across tens of thousands of customers globally with Anomaly Detection and RCA models.Specifically, my role is to:- Coordinate developer resources to deliver AIOps services- Design AIOps service architecture and review others' designs- Build and maintain our distributed AI model evaluation service, think A/B testing for AI across all customers simultaneously- Learn from senior architects how we can better architect our services- Grow our junior developers by providing assistance and learning opportunities (my favorite part of the job!) Show less

  • Senior Software Engineer - Machine Learning

    Sept 2022 - now

  • Software Engineer - Machine Learning

    Aug 2019 - Sept 2022