Matthew Shepherd

Matthew Shepherd

Intern

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location of Matthew ShepherdSan Francisco Bay Area

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  • Timeline

  • About me

    Senior Software Engineer - Machine Learning at NetSuite AI

  • Education

    • Washington University in St. Louis

      2015 - 2019
      Bachelor’s Degree Electrical and Electronics Engineering

      Activities and Societies: IEEE, SAE, Studio: TESLA Graduated with 3 Bachelor's of Science in: Computer Science, Electrical Engineering, and Computer Engineering (basically, an EECS degree with 152 credit hours)Fun fact: I satisfied the course requirements for a Master's of Science in Computer Science, but was not eligible for it because WashU imposes a limit of 3 degrees per graduation. You can check out my Courses section to see some of the advanced courses I took.

  • Experience

    • GrowthPoint Technology Partners

      Dec 2015 - Jan 2016
      Intern

      - Designed a more streamlined process with a user-friendly interface to help Investment Bank Analysts save time when they integrate M&A comparable data from The451 and CapitalIQ.- Programmed an Excel spreadsheet using macros and Visual Basic for an Application that used The451 download and the Capital IQ Database Plugin for Excel to cleanly select and format the most appropriate M&A comparable transactions for clients.

    • Camp Pinnacle

      May 2016 - Aug 2016
      Camp Counselor

      - Spearheaded creation of Nature activity curriculum- Worked specifically on curriculum designed to introduce older campers (ages 13-15) to Elementary Ecological Theory and basic Environmental Engineering practice- Co-managed three two-week cabin sessions of 9-11 year old boys

    • Washington University in St. Louis

      Jan 2017 - May 2019
      Teaching Assistant and Tutor

      Teaching Assistant (class / # of semesters):- CSE 132: "Computer Science II" / 3 semesters- CSE 422: "Operating Systems Organization" / 1 semesterTutor (class / # of semesters / individual or group):- ESE 232: "Introduction to Electronics / 2 semesters / group- CSE 260: "Introduction to Digital Logic and Computer Design" / 3 semesters / group- ESE 105: "Introduction to Electrical and Systems Engineering" / 1 semester / group- CSE 330: "Rapid Prototyping and Creative Programming" / 1 semester / individual Show less

    • NetSuite

      Jun 2017 - Aug 2017
      Software Development Intern (Application Performance Team)

      - Created ML models for estimating / forecasting data center capacity planning- Designed and implemented a data visualization tool to accelerate manual root cause analysis, specifically for identifying overloaded servers / databases

    • NetSuite

      May 2018 - Aug 2018
      Software Development Intern (Application Performance Team)

      - Designed unsupervised learning workflow for tracking and extracting root cause of SQL errors from logs- Built analysis tool for clustering error logs by similar properties, visualizing those clusters across the application

    • NetSuite

      Aug 2019 - now

      I manage day-to-day operations as tech lead for NetSuite Artificial Intelligence: AIOps. We build and maintain our internal AI management platform for teams at NetSuite to source data, train models, evaluate performance, and deploy AI across the suite.We also build our own AI to find and fix customer performance issues. Currently, we monitor millions of performance metrics across tens of thousands of customers globally with Anomaly Detection and RCA models.Specifically, my role is to:- Coordinate developer resources to deliver AIOps services- Design AIOps service architecture and review others' designs- Build and maintain our distributed AI model evaluation service, think A/B testing for AI across all customers simultaneously- Learn from senior architects how we can better architect our services- Grow our junior developers by providing assistance and learning opportunities (my favorite part of the job!) Show less

      • Senior Software Engineer - Machine Learning

        Sept 2022 - now
      • Software Engineer - Machine Learning

        Aug 2019 - Sept 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Oracle Education Foundation Volunteer Coach

      Issued by Oracle
      OracleAssociated with Matthew Shepherd
    • Enrichment Committee Member

      Issued by Studio: TESLA on Oct 2015
      Studio: TESLAAssociated with Matthew Shepherd