
Anna Corso
Sales Assistant

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About me
Account Manager at AdRoll, a division of NextRoll | @Linkedin alumna | Digital Marketing Advisor | helping marketers grow revenue & save time
Education

University of Genoa
2007 - 2011Bachelor's degree Conservation of Cultural Heritage First Class Honours- grade 1
University of Genoa
2011 - 2014Master's degree Art History First Class Honours- grade 1
Experience

Fata Morgana Clothing
Mar 2009 - Sept 2012Sales Assistant• Responsible of the sales department • Giving advice and guidance on product selection to customers• Responsible dealing with customer complaints, refunds• Always achieving my mothly targets

Generali Italia
Oct 2012 - Dec 2014Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world.My main responsibilities are: • Achieving personal quotas by selling insurances policies within the given regional area, managing the entire sales cycle with clients• Maximizing existing accounts growth by identifying up-sell/cross-sell opportunities• Evaluating customers’ needs and build productive long lasting relationships• Developing professional and technical knowledge by attending educational workshops inside the company• Awarded 4 times as “Best Performer of the Month” • Dedicated mentor for new hires Show less
Field Sales Representative
Apr 2013 - Dec 2014Sales representative & customer service
Oct 2012 - Mar 2013

Gavarone Bookstore
Jan 2015 - Apr 2017Store Manager• planning, organizing and managing bookstore activities ( ordering books, supplies, merchandise and arrange advertising materials) • overseeing the supervision and maintenance of stock and inventory• Developing strong multi-tasking skills, excellent oral communication skills and the ability to perform consistently, even under pressure

Smartbox Group
May 2017 - Nov 2018Smartbox, the European N°1 in experience gifts, offers over 180 000 unique experiences, selected for clients to create unforgettable memories.My main responsibilities are: • Managing high level clients & prospect portfolio building long lasting relationships and helping them growing their business.• actively partecipation in Smartbox new projects & fairs• Delivering training about the whole Sales Process (from prospects research to signed agreements -mock calls, how to handle objections), with a particular focus on Salesforce CRM• Scheduling weekly internal classes to explain new employees the entire sales cycle and the use of Salesforce CRM in our daily work routine Show less
Senior Business Development Consultant & Corporate Trainer
May 2018 - Nov 2018Business Development Consultant
May 2017 - May 2018

LinkedIn
Dec 2018 - Nov 2020LinkedIn is the world's largest professional network with nearly 740 million members in more than 200 countries and territories worldwide.- I managed accounts and developed leads through strong communication and discovery skills (300K+ FY20 personalRevenue contribution for the Italian Sales Team)- Awarded Q3 FY20 Rockstar for leadership, leverage and results (110% target average)- I started a successful Partnership with the Milan Enterprise Office helping companies find and engage the right candidates, build their brand and make even smarter talent decisions with LinkedIn’s data and insights.- I completed our internal business coaching program focused on career development to improve my professional skills and never stop learning- I was nominated LinkedIn Culture's employee & Rock Your ProfileOfficial Ambassador - Company Trainer for the team's new hires Show less
Senior Strategic Advisor
Oct 2019 - Nov 2020Strategic Advisor
Dec 2018 - Oct 2019

AdRoll, a division of NextRoll
Jan 2021 - nowAdRoll levels the playing field for ambitious direct-to-consumer (D2C) brands. More than just ads, the AdRoll Growth Marketing Platform includes email marketing, AI-driven product recommendations, and cross-channel measurement. The all-in-one platform serves as mission control for marketers, so they can reach the right customers with the right messages at the right times.My main responsibilities are: - Proactively identify and communicate with customers based on a targeted list of high potential and/or at-risk customers, in which you’ll provide recommendations to improve performance- Educate customers on AdRoll’s Growth Platform, features, and use-cases. Including how to set up campaigns, tailored to goals, and measure results.- Assist customers in seeing the value in AdRoll’s Platform and build rapport, resulting in increased customer satisfaction, customer retention, and revenue retention.- Work cross-functionally with the marketing team to develop educational assets that will be used to assist with customer communication.- Be the voice of the customer by driving product and process improvements. Provide feedback to product, engineering, marketing, and other internal teams. Show less
Account Manager
Jul 2023 - nowCustomer Success Manager
Feb 2022 - Jul 2023Customer Success Specialist
Jan 2021 - Feb 2022
Licenses & Certifications
- View certificate

Personal Branding on Social Media
LinkedInSept 2020 - View certificate

Engagement Preparation Best Practices for Customer Success Management
LinkedInOct 2020 - View certificate

Business Fundamentals for Customer Success Managers
LinkedInSept 2020 - View certificate

Increase Visibility to Advance Your Career
LinkedInSept 2020 - View certificate

Inbound Marketing certification
HubSpot AcademyOct 2020 - View certificate

Employer Branding on Linkedin
LinkedInAug 2020 - View certificate

B2B Marketing on LinkedIn
LinkedInAug 2020 - View certificate

Disrupting Yourself
LinkedInAug 2020 - View certificate

Customer Success Management Fundamentals
LinkedInSept 2020 - View certificate

Rock Your LinkedIn Profile
LinkedInJun 2020
Volunteer Experience
Volunteer
Issued by AVIS Celle Ligure on Aug 2007
Associated with Anna CorsoStudent Volunteer
Issued by Università degli Studi di Genova on Jan 2007
Associated with Anna CorsoEducator
Issued by ADSO Down Syndrome Onlus on Mar 2016
Associated with Anna Corso
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