Talk to sales Try for Free
Tega Ikolo

Tega Ikolo

Customer Care Executive

Followers of Tega Ikolo67 followers
location of Tega IkoloLagos State, Nigeria

Connect with Tega Ikolo to Send Message

Connect

Connect with Tega Ikolo to Send Message

Connect

  • Timeline

  • About me

    Head Administrator

  • Education

    • Delta state university

      2008 - 2011
      Bachelor's degree Library and Information Science 2.1

      Activities and Societies: I was a class governor in my set. I was also a leader @ Christian fellowship international( CFI). As a class governor I ensured the class was always in order I communicate with the lecturers prior to the time of our lectures and I also update my fellow students about the any information being passed across.

  • Experience

    • Foundation for value transformation

      May 2015 - Jun 2018
      Customer Care Executive

      Responding to customers inquiries meeting with clients and strategizing plans for eventsGenerating sales leads that develops into customersManaging incoming calls and customer service enquiriesbuild sustainable relationship and trust with customers account through open and interactive communicationProvide accurate valid and complete information by using the right methodsMeet personal slash customer service team sales targets and call handling quotesHandle customer complaints provide appropriate solutions and alternatives within the time limitFollow up customers to ensure solutionsTake the extra miles to engage customers. Show less

    • Transmith advisory

      Jul 2018 - Aug 2020
      Customer care/telesales representative

      Established a friendly environment with my customersI take extra miles to engage my customersI close dealsManage incoming calls and customer service enquiriesI build sustainable relationship we trust with customers account through open and interactive communicationI provide accurate valid and complete information by using the right methodsI go as far as finding out the needs of the customer in order to provide solution for that particular customerI listen a lot to customers complaintsI generate sales leads that develops into new customers Show less

    • Lagos Tigers FC

      Jan 2021 - now
      Club Administrator

  • Licenses & Certifications

    • Leadership diploma course

      Word of faith Bible institute
      May 2014

    • National youth Service corps

      Certificate of national service
      Nov 2012
      View certificate certificate

    • Digital marketing

      Brand7Ps Communications Ltd
      Jun 2021

    • Skill acquisition and entrepreneurship training

      National Youth Service Corps
      Nov 2012
      View certificate certificate

    • FIFA GUARDIAN'S

      FIFA
      Feb 2021

    • Report writing at university and in the workplace

      Coventry University
      Feb 2021

  • Volunteer Experience

    • Administration

      Issued by Self value for teens on Jun 2014
      Self value for teensAssociated with Tega Ikolo