
Jon Barnhart
Customer Data Management and Communications Intern

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About me
Consultant & Advisor @ EAB | Global Contextualizer | Partnership Strategist | Enthusiastic Presenter
Education

School of International Training
2010 - 2010Globalization, Sports, and Community DevelopmentActivities and Societies: Summer study abroad session including classroom research, engagement and rural practicums, and homestay. Personal focus was on Mega-Events and Their Place in a Terrororism Conscience World.

Tesoro High School
2003 - 2007High school diploma
Syracuse University
2007 - 2011Bachelor of Science Political Science, International Relations
Syracuse University - Maxwell School
2007 - 2011BA Political Science, International Relations
Experience

TimeValue Software
Jun 2007 - Jan 2010Customer Data Management and Communications InternI have worked for TimeValue Software nearly every Summer/Winter break during college. I started out simply doing data entry and customer service projects but eventually worked my way up to marketing pieces and international sales strategies. From these roles I’ve developed a good grasp on customer database management, branding and effective post-sale communications, basic corporate logistical models and how to improve them, and sales strategy development.

Office of Residence Life at Syracuse University
Jul 2008 - May 2009Residential Advisor/Learning Community AdvisorBeing a Residential Advisor was probably the most rewarding experience of my college career. Though the work is tough and requires strict adherence to protocols, loads of programming experience, organization and problem solving skills unattainable in any other role, and many very late nights, it all pays off. Being able to help my residents through their first year and watch them grow is something you can’t get doing anything else. Now they’re all juniors and are Presidents of their sororities and fraternities, running their own organizations, getting internships, and making me proud with every step. Show less

Miner For Mayor Campaign
Mar 2009 - May 2009Data Analyst and Volunteer ManagerThe time I spent on the Mayor’s campaign was some of the most influential in deciding what I wanted to do with my future. From canvassing to organizing mailers, keeping an office stocked and setting up a new office, working first hand with donors and volunteers, I realized that I could myself making a living working in the super competitive, super fast paced world of campaign management. The best off-site experience any college student could ask for.

Orientation Leader at Syracuse University
Aug 2009 - Sept 2010Orientation LeaderServing as an Orientation Leader, as I always described is a sprint: it’s all about knowing when to go 100% and when to give 150%. We were in charge of helping first year students move into their residence halls, make sure they know all about their campus resources, and throw some great events to help make the transitions easier. I also get called into doing a lot of first-year panel events as this position requires a tremendous knowledge of campus resources. Easily the best team I’ve ever played on! Show less

Syracuse University Student Association
Jan 2010 - Dec 2010President (formerly Student Engagement Chair, Public Relations Committee Member)As the representative of over 13,000 undergraduates, it was my role to identify ways to improve the student experience at Syracuse University. With a team of about 40 other students from each grade level, college, and background, we worked round-the-clock to create new policy, improve programs, allocate money, host and attend events, and give the students a voice at every level of the administration. This was the most productive and most memorable year of my college life and I am eternally grateful to everyone that was involved in our year of progressing a better student experience. Show less

Syracuse University Board of Trustees
Apr 2010 - May 2011Undergraduate Student Liaison, Lead Student Consultant for Executive-Level DecisionsI served as one of our two undergraduate representatives to the Board of Trustees. It was my role to ensure that a student opinion is represented at the highest level of decision making of the University. This required a strong balance between knowing each and every issue facing the University and how they impacted students with a good ability to work across administrative lines. It was an honor to serve in this capacity.

National Centrist Party
May 2011 - Aug 2011Communications and Political ConsultantMy position with the NCP placed me at the crossroads between political strategy and free media analyst. On the political side, I developed recruitment strategies, established policy and issue positions, and determined effective geographies to market our platform. On the communications side, I leveraged social media to drive our message while also using radio shows and print media interviews to build a following.

Grassroots Campaigns
Sept 2011 - Mar 2012Assistant DirectorAt Grassroots I managed up to 25 team members and established fundraising goals and career development benchmarks with each team member. I was also responsible for training our canvassers on conversation techniques, concise marketing, and leadership development.

EAB
Apr 2012 - nowManaged a team of four research associates and oversaw about 30 projects per team member each year. Communicated directly with members to determine needs, goals, and limitations, and designed the best research approach based on desired outcomes. Directly managed my team to collect information, discern trends and actionable insights, rapid-test findings and solutions with other research contacts, and deliver findings. Also guided professional development of each associate on my team and crafted short-term and long-term career goals based on their strengths and interests. Show less In my tenure as an associate I completed over 50 custom research briefs for college and university senior administrators on topics in student affairs, business affairs, academic affairs, continuing and online education, and community colleges. I conducted this research through a number of qualitative and quantitative approaches, including expert interviews, surveys, secret shopping, statistical collection and analysis, market research tools including BLS data, and crowd-sourcing insights. I then presented my findings in a variety of formats including research briefs (Word doc), spreadsheets (Excel doc), and slideshow presentations (PowerPoint), as well as phone conference and in-person finding deliveries. Show less
Senior Consultant & Director, Research Advisory Services
Oct 2019 - nowConsultant
Oct 2017 - Oct 2019Senior Analyst
May 2015 - Oct 2017Research Manager-Higher Education
May 2013 - May 2015Research Associate- Higher Education
Apr 2012 - May 2013
Licenses & Certifications
- View certificate

Design Thinking for Business Innovation
CourseraJan 2014 - View certificate

Ready, Set, Future! Introduction to Futures Thinking
CourseraFeb 2020
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