Henry Clarendon

Henry Clarendon

Technician - Busch Gardens, Tampa

Followers of Henry Clarendon685 followers
location of Henry ClarendonBoston, Massachusetts, United States

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  • Timeline

  • About me

    Retail Leader at Apple Inc.

  • Education

    • Brown University

      2002 - 2006
      Bachelor of Arts - BA Theatre Arts & Architectural Studies
  • Experience

    • Anheuser-Busch

      Jul 2002 - Jan 2004
      Technician - Busch Gardens, Tampa
    • Brown University

      Sept 2002 - Aug 2007
      Theater Technician
    • Trinity Repertory Company

      Jan 2006 - Jan 2008
      Box Office and Phone Rep
    • Apple

      Sept 2006 - Jan 2017
      • Lead Genius, Family Room Lead

        Jun 2011 - Jan 2017
      • Lead Creative

        Nov 2009 - Jun 2011
      • Creative

        Oct 2007 - Nov 2009
      • Specialist

        Sept 2006 - Oct 2007
    • Apple

      Feb 2022 - now

      • Leads hiring, internal promotion, and other talent-related tasks for the store• Drives business priorities, supports the team, and creates a welcoming atmosphere for all customers while on the floor• Guides 18 to 25 team members each year as their developmental point person, maintaining accountability through feedback and helping them improve their results and achieve professional goals• Designs and leads strategies to improve key business results and employee satisfaction metrics• Created and facilitated training for the store and the market to help team members build better resumes and perfect interview skills• Created and facilitated training for the store and the market to help team members interpret NetPromoter data and act on customer feedback effectively• Mentored leadership team through retail leadership evolution, helping to onboard three new Leads and three new Managers• Previously led in areas of responsibility for in-store technical support, in-store training, and work-from-home hybrid roles Show less

      • Manager

        Jan 2017 - now
      • People Change Management (temporary experience)

        Feb 2022 - Jul 2022
  • Licenses & Certifications

    • 100 Days of Swift Course Completion

      Www.hackingwithswift.com/100
      May 2019
    • IOS-iPod Qualified

      Apple
    • Apple Certified Mac Technician

      Apple
    • Become an iOS 11 App Developer

      LinkedIn
      Dec 2018
      View certificate certificate
    • Affinity Designer Essential Training

      LinkedIn
      Oct 2018
      View certificate certificate
    • Leadership Training for Managers

      Dale Carnegie Training
      View certificate certificate
    • SketchUp 2018 Essential Training

      LinkedIn
      Oct 2018
      View certificate certificate
    • Google Project Management Certificate

      Coursera
      Nov 2022
      View certificate certificate
    • Training Center Graduate

      Improv Asylum
      Oct 2014