
Casey Georgianna
General Manager

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About me
User
Education

SUNY Brockport
-Bachelor's degree Therapeutic Recreation/Recreational Therapy
Gates-Chili High School
2008 - 2011Advanced regents 12
Experience

Chuck E Cheeses
Aug 2011 - Oct 2019General ManagerI oversaw 20-30 employees.I managed several areas of the restaurant including parties, technology and customer service. I managed food and paper inventory, daily cash handling, and surveys. I provided a great culture for my staff and customers.

Taco Bell
Oct 2019 - Jun 2021General ManagerI opened 3 locations as a general manager.I helped train and develop over 25 shift leaders, 4 assistant managers over 4 locations. I oversaw 50-65 employees and helped develop their career at Taco Bell.I was a training location for General Managers who were new to the company.I helped reach sos, VOCs , and inventory goals every quarter. I managed daily cash revenue, inventories and ordering.

Tim Hortons Restaurant
Jun 2021 - Oct 2021General ManagerI developed 7 shift managers and 2 assistant managers.I managed 20-30 employees in one cafe.I developed the cafe to reach th highest steritech audit the cafe has seen. Provided a great culture for my employees and worked on developing my staff to help lead to their career goals.

Paychex
Sept 2022 - nowI am a licensed insurance agent. I help manage insurance accounts with enrollments, terminations , deduction and billing questions with policies for medical, dental and vision. I work with a team of individuals to provide great customer service for our clients.
Service and Retention Supervisor-health and benefits
Feb 2023 - nowLicensed Insurance Agent
Oct 2021 - nowAccount Manager Team Lead
Sept 2022 - Feb 2023
Licenses & Certifications

Licensed health insurance agent

Servsafe certified
Aug 2020
Honors & Awards
- Awarded to Casey Georgiannaemployee of the quarter - Aug 2022
- Awarded to Casey GeorgiannaEmployee of the month - Jan 2022 Employee of the month of January for closing out 2,839 emails and 80 phone calls. I handled multiple escalations on a daily basis from year end to current.
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