
Kevin Ho
Software Developer

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About me
Product & Program Management: Digital Payments, Channels
Education

Anglo Chinese School
1986 - 1994Primary and Secondary
Tunku Abdul Rahman University of Management and Technology
1995 - 1998Diploma in Science Computer Science and MathematicsAcademic Book Prize winner for 2nd and 3rd year

Nottingham University Business School
2002 - 2005MBA General Management
Tunku Abdul Rahman University of Management and Technology
1995 - 1998Bachelor of Science Computer Science and MathematicsActivities and Societies: Secretary of School of Arts and Science Academic Book Prize winner for 2nd and 3rd year
Experience

Rashid Hussain Securities
Apr 1998 - Oct 1998Software DeveloperApplication support and reporting

Hong Leong Finance
Nov 1998 - Apr 2000Technical AnalystInformix database administrator, SUN Solaris administrator, technical support for finance application environment. Experienced in UNIX shell scripting.

Comverse Network Systems
Apr 2000 - Nov 2000Software DeveloperApplication support and development for voicemail systems.

BizTone Com
Dec 2000 - Mar 2001Production Control Support EngineerManaged application build and release, administer DB2 database and Solaris operating system. Maintained source code control system (CVS). Developed ad-hoc utilities and scripts for daily maintenance tasks.

TSYS Card Tech
Jan 2001 - Jan 2009Senior Analyst
TSYS International
Jun 2001 - Apr 2009Senior AnalystSenior Software Analyst with 8 years experience in payment cards solutioning and 5 years experience as a project leader. Hands on experience in project implementation and complete SDLC. First point of contact with clients during project development and implementation. Expert in data migration. Assistant to project manager. Provide technical business analysis for TSYS card management solutions. Subject matter expert for TSYS card management solutions. Keen interest in databases. Completed training in Oracle 9i and 10g and expert in PL/SQL development. Advance knowledge in Informix databases. Past responsibilities within company includes developer, 1st level support personnel, support team lead, system compliance team lead and in-house application trainer. Show less

Fidelity National Information Services
Aug 2012 - Aug 2013Project ManagerProject Manager delivering payment switch solution and supporting account/pre-sales engagement- Manage project engagements and change requests for financial institutions in Asia Pacific region- Lead and supervise project team members for project lifecycle activities such as discovery, planning, development, implementation and support- Address client’s helpdesk issues and escalate critical issues to ensure timely resolution- Manage and maintain client relationship for existing business engagements and for future opportunities- Prepare, present and maintain project plans complete with scope, milestones, deliverables, budgets, and shared resource requirements- Support pre-sales and account management engagement for project proposals (high-level planning, cost, effort and resourcing estimation; solution presentation, managing scope and contracts)- Control, monitor and report monthly project revenue (in terms of billing and timesheets) and forecast- Coordinate support between delivery team and product owners; product releases and client product licensing Show less

Maybank
Jun 2014 - Feb 2018Project ManagerManage technology payment cards projects (from planning to execution), testing (UAT), yearly budget forecast, develop strategy to enable technology for the Business, ensure payment cards compliance as well as local regulatory matters (i.e. Bank Negara mandates) for both Malaysia and Regional businesses; prepare business justification for technology related initiatives. Recent project includes replacing Bank’s Fraud Detection system for Issuing and Acquring Fraud monitoring.Selected Career Accomplishments:- Migrated regional operations to the Bank’s payment switch to enable 24/7 operations- Migrated local and regional merchants to the Bank’s new payment gateway- Ensuring payment card compliances are adhered to and reduced the risks of non-compliance penalties Show less

Wirecard
Feb 2018 - Oct 2020Senior Business Project ManagerSenior Project Manager managing a lean team of project managers. I am responsible for managing payments project related to technology delivery, business operations, card schemes and financial institution relationship; and regulatory compliance projects (licensing). I deliver innovative payment technology and business initiatives in the Asia Pacific region for internal business teams as well as Financial Institutions in the region.

OCBC Bank
Feb 2021 - Dec 2021Information Technology Project ManagerIT Project Manager responsible for leading cross functional IT teams (solutioning, business analysis, development, infrastructure) and managing technology solution delivery programs across different business verticals. I managed projects utilizing both Agile and SDLC methodologies as well as hybrid approaches (Agile/Waterfall). My key responsibilities included project tracking and identify/ manage project risks, leading the Project Steering Committee (Technology and Business) meetings, providing updates on Business feature readiness Show less

Principal Asset Management Berhad
Dec 2021 - Jun 2023Digital Program ManagerDigital Platform owner for B2B and B2C channels for the asset management business, responsible for fostering Agile way-of-working to digitalize existing legacy platforms as well as to continuously improve the digital platforms. I act as the liaison for internal and external customers to understand the various pain points faced and to translate these into solution roadmaps. As a program manager, I determine the program scope and objectives, execute the program and prepare and track annual budget. As the platform owner, I collaborate with internal technology teams to build the foundation of the delivery team while providing program updates to various stakeholders about strategy, adjustments, and progress. Show less
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Visa International (Asia Pacific) LLC
Jun 2023 - nowSenior Product ManagerDigital Solutions
Licenses & Certifications
- View certificate

Cyber Security Foundation+Practitioner Certification
ALC TrainingMar 2021 - View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgJan 2019 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jun 2023 
ITIL Foundation Level
AXELOS Global Best PracticeMay 2021- View certificate

ITIL® 4 Foundation CPD
AXELOS Global Best PracticeJul 2021 - View certificate

ITIL® 4 Foundation CPD
AXELOS Global Best PracticeJul 2021 - View certificate

Disciplined Agile Scrum Master (DASM)
Project Management InstituteMar 2021
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