
Shing Suiter
Development Intern

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About me
Experienced technology strategist and product management leader with a passion for leveraging technology to create positive impact.
Education

School of Oriental and African Studies, U. of London
2009 - 2010MA International Studies and Diplomacy
Richmond, The American International University in London
-BA International Relations
Experience

Constitutional Rights Foundation
Oct 2010 - Jan 2011Development Intern- Assisted in event planning and logistical preparation for the Annual Appeal- Executed a variety of administrative tasks such as filing, mailings, donor research and management, proofreading, and updating records and donation history files.

Global Zero
Feb 2011 - Jun 2012Program Coordinator• Provide support in track-two diplomacy activities, outreach, advocacy and policy initiatives through direct contact with Global Zero signatories - political, military, faith and civic leaders• Plan and execute programmatic and logistical plans for local, regional and international events, including the 2012 Global Zero Student Summit at Yale University• Develop and implement the Global Zero Speakers Bureau• Research and track nuclear weapons news and policy and provide detailed analysis to the global team• Provide administrative support, including scheduling, invoice processing and expense reporting• Assist in the development and implementation of fundraising strategy through prospect identification, profiling and lead generation• Develop and manage CRM systems using SugarCRM and Salesforce.comProgram Assistant • Provided support in the planning and execution of the 2011 Global Zero summits in London and at the Ronald Reagan Presidential Library.US Field Intern• Volunteer Coordinator at GZ|DC Show less

Global Zero
Oct 2012 - May 2015Deputy Program Director• Executed Global Zero’s track-II diplomatic initiatives and personally managed relationships with over 300 current and former heads of state, national security advisers, military commanders, and business, civic and faith leaders, including former Secretaries of State George Shultz and James Baker, Sir Richard Branson, Reverend Richard Cizik, Her Majesty Queen Noor among others;• Directed the planning and execution of diplomatic events, including budget planning and management, vendor management, participant coordination and event logistics for diplomatic events in Athens, Brussels, Istanbul, London, Los Angeles, Moscow, New York, Rome and Washington, D.C.;• Directed project planning, management and execution of policy initiatives, reports and events for the Global Zero NATO-Russia Commission, the Global Zero U.S. Nuclear Policy Commission, and the Global Zero Commission on Nuclear Risk Reduction; • Developed and implemented operational systems during Global Zero’s spin off from parent organization the World Security Institute including the set up and management of payroll, benefits, tax and invoicing systems; and managed non-profit business registration of Global in the District of Columbia. Show less

Boys & Girls Clubs of America
May 2015 - May 2021• Product Manager for MyFuture Platform (www.myfuture.net). • Developed and executed 18-month product roadmap to rebuild and redesign MyFuture user experience for 3 interfaces, for youth, Club Staff and volunteers, and Administrators. • Created and executed a product strategy that saves over $150k/year in licensing, hosting and maintenance costs, and increased engagement with user base by over 300% previous engagement.• Prioritizes backlog and upcoming work and acts as primary liaison with stakeholders including senior leadership, high-level funders, strategic partners and product users. • Manages on-shore and off-shore development teams for MyFuture.net using Scrum methodology.• Member of BGCA’s COVID-19 Taskforce, responsible for driving organization alignment for crisis management and recovery. • Leads out on technology within Virtual Club initiative to help local affiliates serve kids and teens through distance and virtual programming, with growth to over 3,600 affiliates. • Partnered with sales/fundraising team to secure over $20M in funding for digital youth engagement initiative. Show less Project Manager for multi-year, multi-million dollar grants with corporate partners. Responsible for managing and directing cross-functional project teams to execute contracted deliverables on time and on budget. • Project Managed the design, pilot, and launch of the ‘Operation: REACH’ Game in iOS and Android with a budget of $1.75M over 2 years, 9 internal team members, and 3 vendors resulting in third-party evaluation finding participants learned new ways to connect with others, increased knowledge of positive coping skills, and had fun while doing so.• Directed account management activities for a corporate partnership portfolio valued at $40M+ Cash and $150M+ in-kind donations to BGCA. • Ensured funder satisfaction through high-level project management and stewardship, resulting in securing of $11M in renewal contracts, $2M in incremental opportunities and over $800k of in-kind opportunities. • Led cross-functional project teams and established robust plans outlining account strategy, performance analysis, budgeting, contract deliverables, local marketing, program activations, and key stakeholder and funder meetings and presentations. Show less
Senior Director, Program Innovation
Jan 2021 - May 2021Director of Product Management
May 2018 - Jan 2021Account Relationship Director
May 2015 - May 2018

March of Dimes
Jun 2021 - Jan 2023Director, Digital EnablementDigital Enablement ensures that March of Dimes is leveraging technology and data to help optimize mission outcomes and delivery, donor stewardship and overall constituent engagement.

Mozilla
Jan 2023 - nowSenior Director, Technology PlatformsLeads the work of the Mozilla Foundation Technology team.
Licenses & Certifications

Project Management Professional
Project Management InstituteOct 2018- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceJun 2018 - View certificate

Certified Scrum Product Owner
Scrum AllianceDec 2018 - View certificate

Scrum@Scale Practitioner
Scrum@ScaleApr 2019 - View certificate

Prosci® Certified Change Practitioner
ProsciNov 2020
Volunteer Experience
Foster
Issued by Atlanta Beagle Rescue, Inc. on Oct 2015
Associated with Shing SuiterHumans of IT Community Ambassador
Issued by Microsoft on Jul 2020
Associated with Shing Suiter
Languages
- maMandarin
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