Abhishek Agarwal

Experience

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  Infosys

  Jun 2006 - Oct 2015

  •Designing solution for new initiative of DBS Digital Banking for Indian market.•Lead a team of 6, to deliver full systems development life cycle (SDLC) implementation of Finacle Core banking system for DBS for Australia Entity.•Analyzed and defined business requirements, identified areas of process improvement, led and managed business analysts and developers to roll out product.•Oversaw timely submission of deliverable while managing team and management expectations; also conducted user training and coaching to client.•Converted legacy customers, related parties being handled in multiple systems into one CRM system.•Managed external vendors for critical interfaces and project infra services; set deliverable, communicated timelines, managed issues and risks, maintained budgets and constantly monitored schedule and progress. Show less

  • IT Project Manager

    Sept 2011 - Oct 2015

  • Technology Analyst

    Oct 2009 - Sept 2011

  • Software Engineer

    Jun 2006 - Sept 2009
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  Interioz

  Jan 2010 - Feb 2012

  Company Owner

  Founded Interiorz to provide Interior designing consulting for residential and commercial space to clients in and around Chandigarh area.

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  IBM

  Oct 2015 - Nov 2022

  Project Executive

  1:- Management of large team with 200+ professionals.2:- Handled Application development, maintenance and innovation for a portfolio of 80+ applications in different technologies like .Net, BO, Java, Oracle ERP, Lotus notes, Share point, Python, Moodle etc.3:- Reduction of AMS tickets by around 39% YoY.4:- Revenue growth. 5:- Managing application uptime of 99.5% with SLA management at 100%.6:- Application portfolio assessment and rationalization.7:- Driving Next Gen ADM and account growth across India and South Asia.8:- Introduction of AI,ML, Blockchain,DevOps and robotic process automation.9:- Business process simplification for NB and UW processes in Insurance sector.10:- CMMI level and quality assurance.11:- Budget planning and management of Capex and Opex.12:- Leading innovation and transformation practice in multiple account. Show less

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  Mphasis

  Nov 2022 - now

  Vice President

  Head of Delivery for Emerging Markets(India,ME and APAC). As the unit head, responsible for P&L, growth, business development, Delivery, NPS, CSAT, People and process across the unit.The core theme has been to strengthen delivery and relationship while developing people and processes to cater to the theme.