Ben John Saju, CSCP

Experience

• 

  Akshaya E Center

  Feb 2019 - Dec 2021

  Customer Service Representative
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  Asianet Satellite Communications Ltd

  Nov 2021 - Apr 2022

  Management Trainee

  •Implemented best practices and met the expectations of public and private sector stakeholders for acquiring and selling goods, services and materials across diverse industries.•Achieved strategic relationships with a variety of stakeholders by applying leadership and communication skills.•Provided support and training to new employees.

• 

  Walmart Canada

  Jun 2022 - Mar 2023

  Overnight Associate

  •Prepared sales floor for store opening, ensuring a welcoming customer environment.•Merchandised and labeled features with a keen attention to detail for visually appealing presentations.•Conducted unloading of store merchandise, optimizing the efficient flow of goods.•Differentiated role by emphasizing strategic labeling and placement in backroom bins, while also contributing to overnight processing, stocking, and maintaining a safe and clean work environment.

• 

  Loss Prevention Services Limited

  Dec 2022 - Sept 2023

  • Conducted floor walks and supported the stores by conducting tests.• Detained and interviewed persons apprehended for shoplifting in accordance with local laws and company procedures.• Completed investigative case packages and statements regarding all internal/external theft and fraud for local police agencies.• Effectively utilized CCTV and conducted surveillance when required. • Prevented theft and minimized losses by monitoring customer behavior and identifying suspicious activities. • Controlled access to restricted areas, such as stockrooms, and ensured only authorized personnel enter.• Provided assistance to customers when needed, including answering questions and giving directions.

  • Loss Prevention Officer

    Dec 2022 - Sept 2023

  • Tactical Security Guard

    Dec 2022 - Sept 2023
• 

  Paladin Security Group Ltd

  Oct 2023 - now

  • Implemented MOAB techniques for effective de-escalation, ensuring a secure environment in high-pressure situations.• Conducted regular patrols to prevent security breaches and utilized surveillance equipment for comprehensive monitoring of the retail mall.• Professionally resolved conflicts among mall visitors, applying specialized training in the use of force techniques when necessary.• Maintained accurate and detailed reports of all incidents, investigations, and surveillance activities. Show less

  • Site Supervisor

    Feb 2024 - now

  • Security Guard

    Oct 2023 - Feb 2024