Rupendra C.

Experience

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  Bird Worldwide Flight Services

  Nov 2013 - Apr 2014

  Customer Service Agent

  To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

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  Foodpanda

  Sept 2015 - Oct 2016

  Operations Supervisor

  Assist our customer with their orders using chat, telephone and email.Handle customer complaints in an effective and productive manner.Collaborate with different teams in resolving customer queries.Meet the customer satisfaction.Take part in the development of a very exciting, fast-growing global company.

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  IndiGo (InterGlobe Aviation Ltd)

  Dec 2016 - Sept 2020

  Security Executive
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  Five Force Security Solutions Pvt. Ltd - India

  Oct 2020 - Dec 2020

  Assignment Manager Security
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  Celebrity Cruises, Inc.

  Jan 2021 - Jul 2023

  Security Professional
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  The Indian Hotels Company Limited (IHCL)

  Sept 2023 - now

  Assistant Security Manager(HOD)

  Looking after the Safety and Security of the premises, Guests, Staff. Visitor Management, Contract Management, Key Management.