Katie Riley

Katie Riley

Public Events Assistant

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location of Katie RileyToledo, Ohio Metropolitan Area

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  • Timeline

  • About me

    Hospitality Professional | Experienced in Multi-Line Business Operations | Driving Guest Satisfaction & Operational Excellence

  • Education

    • Clay High School

      2008 - 2012
      High School Diploma

      Activities and Societies: National Honor Society, Business Professionals of America, DECA, Drama Club, Marching Band, Quiz Bowl, and Visual Communications.

    • Northwest State Community College

      2010 - 2012
      Design and Visual Communications, General
  • Experience

    • Bowling Green State University

      Aug 2012 - May 2013
      Public Events Assistant
    • Cedar Point Amusement Park

      May 2013 - Nov 2018
      Area Supervisor - Ride Operations

      Received Cedar Fair's "Cornerstone Pin" for following and promoting the five cornerstones: safety, service, courtesy, cleanliness, and integrity.

    • YMCA of the USA

      Sept 2013 - May 2016
      Member Service Associate
    • Great Wolf Lodge

      Oct 2016 - May 2024
      • Director of Retail, Attractions, and Entertainment

        May 2023 - May 2024
      • Director of Retail, Attractions, and Entertainment

        Aug 2022 - May 2023
      • Retail & Attractions Manager

        Jun 2022 - Aug 2022
      • Aquatics Manager

        May 2021 - Jun 2022
      • Entertainment Manager

        Feb 2019 - May 2021
      • Guest Services Supervisor

        Nov 2018 - Jan 2019
      • Guest Services Agent

        Oct 2016 - Nov 2018
  • Licenses & Certifications

    • ILTP Instructor

      Ellis and Associates, Inc.
      May 2021