Amber Gibson

Amber Gibson

Case Aid

Followers of Amber Gibson308 followers
location of Amber GibsonPeoria, Illinois, United States

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  • Timeline

  • About me

    Marketing and Sales Director

  • Education

    • Michigan State University

      2003 - 2006
      Bachelors of Science Psychology
    • Keller Graduate School of Management of DeVry University

      2010 - 2013
      MBA Public Administration
  • Experience

    • Children's Protection Society (CPS)

      Sept 2008 - Feb 2009
      Case Aid

      • Supervised and documented weekly visits between children under the custody of CPS and their biological families • Provided support for Case Managers when removing and placing children in foster care• Assisted Case Managers in initiating services and providing referrals for families• Transported children to and from visits with their biological families and provided any emotional support needed• Maintained daily and weekly databases on each child and family case that I was involved with• Communicated with the Case managers about any concerns I had regarding a child’s well being Show less

    • Carrington College

      Mar 2009 - Aug 2012
      Student Resource Advocate

      • Counseled and documented meetings with student who had extended absences• Managed all student issues and events at two separate campus locations• Tracked student progress and made recommendations based on weekly/monthly reports• Acted as ADA coordinator for students requesting additional assistance• Counseled student’s whose GPA was below a 2.0, notified the students of the services that were available to them and then tracked their progress throughout their program• Managed weekly orientations and quarterly student satisfaction surveys• Planed tri-yearly graduations and managed graduation committee at two separate campus locations• Managed re-entry campaign and tracked progress of each student at two separate campus locations Show less

    • Independence University

      Aug 2012 - Nov 2021

      • Hire, lead, manage and train Assistant Directors within the division • Assist leaders with training and producing sales people who will produce excellent results in educational program sales. • Uses valuable metrics and percentages to create daily, weekly, and monthly goals• Manages teams tracking systems for accuracy and efficiency for tracking progress and reporting numbers• Ensures all Assistant Directors and Admissions Consultants within the division follow company policies and department of education guidelines • Collaborates with other managers to create more efficient operating procedures• Mentors new Directors and assists them with learning new job requirements• Created and implemented policies and procedures for a re-entry division Show less • Uses valuable metrics and percentages to create daily, weekly, and monthly goals for admissions consultants• Manages, motivates, and coaches admissions consultants to reach monthly goals• Assists in the hiring and training process for all new admissions consultants• Manages teams tracking systems for accuracy and efficiency for tracking progress and reporting numbers• Monitors quality assurance through call monitoring and feedback and suggestions on areas of improvement • Collaborates with other managers to create more efficient operating procedures Show less

      • Director Of Admissions

        Jul 2020 - Nov 2021
      • Assistant Director of Admissions

        Aug 2012 - Jul 2020
    • Bickford Senior Living

      Aug 2021 - now
      Community Relations Director
  • Licenses & Certifications