Emily Dingess

Experience

• 

  Rover.com

  Jan 2018 - now

  Professional Pet Sitter

  - Practiced leadership and responsibility by addressing and greeting clients at their own homes and passing an interview led by each client before being accepted for jobs.- Demonstrated trustworthiness and responsibility when being asked to stay at clients houses for multiple days at a time.- Managed and exceeded qualifications for Rover’s training program, leading to a priority queue in the search bar for clients who are seeking a sitter.- Analyzed and confronted potential conflicts in caring for houses and animals and interacted promptly with the client to solve them in a timely manner.- Gave personal care and attention to each client’s animals, feeding the pets and taking them outside to play when needed. When house sitting, completing personal tasks for each client, and building professional relationships through recommendations.- Fostered relationships and trust on the Rover platform by always communicating with the client and keeping them updated on each job, receiving all 5-star reviews on the platform up to the present. Show less

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  Instacart

  Jan 2020 - now

  Personal Shopper

  - Accepted client’s grocery orders and fulfilled the order in a timely and responsible manner.- Showed responsibility and punctuality by safely transporting client’s orders from the store to the client’s home, often arriving early.- Strengthened the use of the platform to message and communicate with the client when an order couldn’t be fulfilled as required and gained appreciation and respect from the client when a compromise was able to be reached.- Developed skills learned in the Instacart training program to pick out fresh produce, replace a product to the customer’s preference when it is out of stock, and practice personal safety when in public and at client’s houses.- Received all five-star reviews on the platform. Show less

• 

  Target

  Feb 2023 - now

  Guest Advocate

  I focus on providing exceptional customer service and ensuring smooth operations at Target. I specialize in facilitating customer returns across a wide range of products while efficiently managing pick-up orders both at the desk and through Drive-Ups. Additionally, I possess expertise in Cash Office procedures, including auditing our store safe, depositing money, managing a money machine, and ensuring accuracy in financial transactions. With a strong eye for detail and a commitment to excellence, I am passionate about maintaining a seamless and secure financial environment.- Handles customer returns with professionalism, resolving issues promptly and effectively to ensure customer satisfaction. Attentive to guests' needs and dedicated to creating a positive shopping experience.- Ensures that guests receive their products promptly, enhancing their convenience and overall satisfaction.- Handles crucial financial procedures with utmost care and precision. Trusted with auditing the Target safe, processing deposits, managing the money machine, and facilitating the distribution of checks and coupons, I maintain a meticulous approach to financial management, ensuring accuracy and accountability.- Trust and Integrity: Recognized for my integrity and reliability, I have been entrusted with a pivotal role in managing money-related tasks within the store. Understanding the significance of maintaining confidentiality and adhering to strict protocols, I prioritize the security of financial information and strive to eliminate errors or discrepancies. Show less