Syed Umar Ahmed

Experience

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  Alson's Auto Parts Pvt. Ltd

  Dec 2006 - Dec 2006

  Internship

  Worked as an internee in the Auto Parts Manufacturing Unit during Engineering program, Involved in Report making, Analysis on EDM Wire Cut Machines, Lathe Machine, Speedometers, and Plastic Injection Moulding Machines.FINAL YEAR PROJECT:Worked on the project named "Automation of Bar Press Plant (Installed in People Steel Mills using PLC S7-400 under the supervision of Siemens Pakistan Engineering Co.Ltd.)".

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  Comstar ISA Ltd

  Mar 2008 - Dec 2008

  System Engineer

  Comstar ISA Ltd is a leading wireless communication service provider. Comstar has provided satellite communication services to all types of businesses in Pakistan. This includes banking, oil & gas, manufacturing, pharmaceutical, education, textile, ISPs, etc. Comstar’s services include: • Connect (I-Direct) broadband satellite services • SCPC VSAT and shared SCPC VSAT satellite services • Broadband fixed wireless services • Routing, security and network optimization.Comstar’s expertise is in the design, engineering, integration and installation of wireless communication and software systems. Comstar has experience in providing hybrid solutions with a combination of satellite, radio & fibre optics technologies. Responsibilities:Involved in configuration, installation and troubleshooting of countrywide networks using different WAN solutions such as radio modems, ethernet bridges (Ultima Series, VIP, and AFAR) for P2P linksVSAT, SCPC/Shared, SCPC/I-Direct installation, troubleshooting for the projects of BP, Schlumberger, ENI and other major oil industriesSpecialities:WAN Solutions - Fixed wireless, and satellite, WAN optimization solution & application delivery for enterprise and homes, web based video conferencing solutions, software development & cloud computing, network visibility and performance Show less

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  Government Internee

  Jan 2009 - Jan 2010

  Information&Archives Deptt Govt of Sindh

  Internship at Information Department Govt of Sindh, Karachi under National Internship Programme Worked in the publications section. Involved in proof reading of articles, composing of articles in urdu for magazine Izhar. Looking after administrative works in the office and assisting the director in different office related tasks.

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  Pakistan Mobile Communications Ltd (Mobilink)

  Jan 2011 - Jan 2013

  Technical Wimax Engineer

  •Assist Windows & Mac clients with e-mail implementations & reconfiguration.•Aid customer with broadband connectivity, account provisioning, e-mail (Outlook, Outlook Express & Web-based e-mail) Windows configuration & router setup (including wireless)•Recognize and escalate difficult Technical / Business issues within the Sales, Customer Support, and Engineering organizations.•Hands On expertise on ZyXel Wifi and Zyxel Non Wifi, Siemens Gigaset SX682, and Motorolla CPEs.

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  Oasis Communication ( E Square Services )

  Feb 2013 - Apr 2014

  Sales Executive

  Worked as a Telemarketing Agent for Bell Canada Campaign. Involved in marketing of Bell Home Phone, Bell High Speed Internet and Bell Tv Programming Services.

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  Ensign Communique

  May 2014 - Feb 2015

  Sales Manager

  Worked for the USA Campaign “Medical Lien Management”. Responsibilitiesincluded collection and recovery of outstanding unpaid bills for medical services providedto injured workers who are insured with different insurance companies in USA. We hadto communicate over the telephone with adjusters of the US insurance companies, applicant’s attorney for the recovery of the unpaid amounts of medical bills.

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  IBEX | Global Pakistan

  Mar 2015 - Aug 2015

  Customer Support Specialist

  Worked as Customer Support Specialist in fubo TV campaign, dealt with US customers addressing their billing and technical queries.

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  Princely Jets (Private) limited

  Sept 2015 - now

  Quality Management System(QMS): Implementing and continuously monitoring the Quality Management System(QMS) through liaison with the Airworthiness Directorate of Pakistan Civil Aviation Authority (PCAA).•Quality Audits Formulating Annual Quality Audit plan, following PCAA recommendations, and carrying out Procedural Internal Audits and Product Audits. The plan covers areas including but not limited to CAMO, Technical Stores, Maintenance Facilities, etc.•Supervising the Aircraft Maintenance Activities performed In-Country & at foreign MROs. •Monitoring maintenance activities compliance, so that only applicable and approved maintenance practices (as per PCAA) are adopted. Compliance monitoring includes a feedback system to the Accountable Manager to ensure corrective actions are taken as necessary.•Training of Maintenance Staff: Supervising the training of maintenance staff as per “Training Need Analysis (TNA)”, derived from the Master Yearly Training Program and subsequently approved by the PCAA.•Involved in conducting Competence Assessment of Certifying Staff for the Renewal of their Certification Authorizations.•Procedural Development/Amendment: Identifying areas of improvement/innovation in aviation maintenance practices, and thereby amending/developing a procedure that would reflect the change in process. Involved in the amendment of Maintenance & Safety Manuals (MCM, MOE, SMSM) as and when deemed necessary by the PCAA.•Establish, amend, and be responsible for the currency of MOE as per PCAA regulations.•Monitoring the incoming parts inspection that is being procured from the Original Equipment Manufacturer (OEM) and other approved vendors.•Safety Oversight: Responsible for the advocacy and implementation of safety management principles in the entire organization by actively participating in (Safety Action Group) committee review meetings and workshops Show less

  • Deputy Manager Quality Assurance

    Sept 2017 - now

  • Assistant Quality Assurance Manager

    Sept 2015 - Aug 2017