Vipul K.

Experience

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  Wipro

  Oct 2009 - Dec 2017

  Senior Project Manager

  Working With Tata group company on behalf of Wipro Onshore/Offshore Clients Infra Project(BFSI, IMS, NBFC, Fintech, Telecom) Responsible to liaison with customer and other key stakeholders to assess the business needs of the customer and identify key challenges, constraints, and risks and thereby define the project scope after extensive due diligence. Effectively translated the business needs and constraints into the project charter and obtained the sign off. Drafted project plan using MS, Project Responsible for getting sign-offs and communicating the approved SLA requirements to the lead technical architect and the implementation team. Successfully coordinated and managed the smooth knowledge transfer between onsite and offshore resources at the onsite location, Monitor and record the performance of team members during the transition phase and provide feedback on the same to improve performance, Responsible to track the scope and schedule of the project as per Project Plan and ensure minimal changes to project, prepare agenda for steering committee meeting, record MOM and follow up on action items. Prepare dashboards to communicate the progress regarding scope, schedules, and cost to all stakeholders, prepare other subsidiary plans like quality plan, communication plan, risk management plan, change control plan, disaster recovery plan. Handling Calls TAT’s managements. BCP Plan and OJT Users Support. Change management, Incident Management. Project cost analysis. Show less

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  Tata Industries Limited

  Dec 2017 - Apr 2022

  Head Of Department - Information Technology

  Working As a Head Of department-Information Technology Handling TATA Industry & TIL Groups IT Support with Teams of 150 Members Technical & Operations Providing TATA Industry Group IT Support to PAN India along with Aboard location TATA Unit Support, Looking for New IT Infra Project Designing Planning Project costing Project resource management Project implementation and development of the project , Project Life Cycle and Closer Report of the project , Also taking care of Project billing, Project resource billing Project Gross Profit and Gross Margin. Experience in planning and management of IT infrastructure systems projects; syndicate project plans and review status with IT Stake holders and other business units’ members & Management Experience in developing and managing knowledge management portal, project documentation and reporting & vendor coordination. Responsible for quality compliance of the project and key participant in ISO & ITIL audits. Looking Software compliance IT Audit Show less

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  Cashfree Payments

  Apr 2022 - Aug 2022

  Head of Information Technology

  IT Infra Support, IT Helpdesk, Service Desk Management, Escalation Management. Change Management, Incident Management, change request, CAB, Service Request, IT Reports Management, 24/7 Support. IT Audit, IT Compliance & Security.• IT Project & Program Management, Service Delivery. Risk Management, CSAT, SDLC. Team &Leadership Management.• IT Planning, Costing & Budgeting, Opex & Capex Costing• Implementation, Upgradation, Solution architect & Planning.• Team Management, Resource Management, L1, L2 L3 Network, Server, Firewall, Router, ILL, PRI, IPBAX, IP Cam Hardware & Software Upgradation Management. VMWare, VDI, Citrix. • Assets Inventory & IT Procurement, Vendor Management,• Software License Management & SLDC, Deployment.• Cloud & SaaS, PaaS, Admin Management of O365, M365, AWS, GWS, Quicksigh, Freshsales, Adobe, Tableau Desktop & Server, Azure AD Domain, Exchange Server, Intune, MDM, AV, DLP, DTP• SLA, TAT, RCA, Escalation, KPI, MSA, RC, Management.Tool Handing BMC Remedy, ITSM/HPSM, Service Now, JIRA, Zoho Corp. OS: Windows, iOS, Linux, Ubuntu, Cloud Computing, VmWare & Citrix, RDPA Tata investment company Show less

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  Veoneer

  Aug 2022 - now

  Country IT Head

  A Tata Hitachi & Tata Motors Europe joint ventures