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Sonja Mack

Sonja Mack

Admin Assistant

Followers of Sonja Mack116 followers
location of Sonja MackWestland, Michigan, United States

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  • Timeline

  • About me

    Professional Trave Agent

  • Education

    • American InterContinental University

      2012 - 2012
      Associate of Arts (AA) Information Technology

    • American InterContinental University

      2008 - 2012
      Bachelor of Science (BS) Business Administration and Management, General

  • Experience

    • Open System Technology Institute

      Jan 2000 - Sept 2003
      Admin Assistant

      Front desk Admin Assistant made bank deposits, set up classrooms for City of Detroit employees for computer training, worked under Vice President of company, work with diversity applications nationwide

    • Celebrity Cruises

      Aug 2014 - now
      IBO

      Assist Travel Agents and Direct Guests with reservations for cruises. Process payments, send email confirmations, assist with Choice Air reservations and transfers, add amenities such as shore excursions, beverage packages and specialty dining to reservations, assist with online check in for direct guests for Set Sail Passes consult with Royal Resolutions to resolve payment issues etc

  • Licenses & Certifications

    • Professional Travel Agent