Paul Arun

Customer Support Executive

13125 followers

Chennai, Tamil Nadu, India

Connect with Paul Arun to Send Message

Connect

Connect with Paul Arun to Send Message

Connect

Timeline
About me
With over 20 years of experience across government, international business engagement, and strategic communications, I currently serve as Chief of Staff and Senior Vice President at Guidance Tamil Nadu, the State’s nodal agency for investment promotion and facilitation. I lead external engagement, international partnerships, and high-level outreach to position Tamil Nadu as one of India’s most globally connected and industry-ready destinations. I help drive economic development through global collaboration across sectors such as next-gen manufacturing, sustainable energy, tech ecosystems, knowledge services (GCCs), and R&D innovation. I have represented Tamil Nadu at major global platforms, trade missions, and investment forums — fostering collaborations with multinational companies, trade chambers, and foreign governments. Passionate about storytelling, strategic diplomacy, and unlocking global opportunities, I believe in the power of place branding to drive transformative growth. Let’s connect to create new pathways for progress.
Education
- Indian Institute of Management Ahmedabad
  2022 - 2022
  Executive Program
  Business Administration and Management
- Great Lakes Institute of Management
  -
  Post Graduate Program in Business Analytics
- Jigsaw Academy
  2014 - 2015
  Data Science with SAS Business Analytics
  Certification Course on Business Analytics with SAS
- University of Madras
  -
  Bachelor of Engineering University of Madras
  Activities and Societies: Captain of the College Cricket Team
- Indian Institute of Management Ahmedabad
  2022 - 2022
  Executive Program Business Administration and Management, General
- Great Lakes Institute of Management
  2014 - 2015
  Post Graduate Program in Business Analytics & Business Intelligence
  Activities and Societies: SAS, R, Tableau Business Finance, Marketing and CRM, Statistical Methods for Decision making using R, Supply Chain Management and Operations, Data Manipulation with SAS, Advanced Statistics, Predictive Modeling, Data Mining, Optimization Techniques, Data Visualization with Tableau, Big Data Analytics, Finance and Risk Analytics, Web and Social Media Analytics, Supply Chain and Logistics Analytics
Experience
- Sutherland
  Jan 2002 - Jan 2003
  Customer Support Executive
- Tata Consultancy Services
  Aug 2003 - Feb 2005
  Executive
- Royal Thai Consulate General, Chennai
  Mar 2006 - Aug 2007
  Senior Trade Officer - Investment Promotion
- Commercial Section, Royal Thai Consulate Genral, Chennai
  Sept 2006 - Aug 2007
  Trade Officer
  To foster the development of the competitive capabilities of Thai companies and businesses by organizing activities and events that create opportunities to increase exports. Business Matching and Networking between Indian and Thailand Companies. Leading Indian business delegation to Trade fairs in Thailand organized by Department of Export Promotion Thailand. Spearheaded the expansion of Thailand companies’ footprint and investments in strategic business sectors in South India.
- Enterprise Singapore
  Sept 2007 - May 2014
  Senior Market Officer
  International Enterprise Singapore is the lead agency under the Ministry of Trade and Industry tasked to develop Singapore's external economy. Our mission is to promote overseas growth of Singapore-based enterprises and international trade.- Spearheaded the expansion of Singapore companies’ footprint and investments in strategic business sectors such as Infrastructure Development, Automotive Manufacturing & Consumer Services (F&B, Hospitality, Retail) in selected states of Andhra Pradesh, Karnataka and Tamil Nadu.- Facilitated 20 Singapore-based companies in the real estate, logistics, consumer business and manufacturing industries to register business entities, establish revenue pipelines with suppliers and customers and recruit local personnel in Chennai, Bangalore and Hyderabad- Represented and projected Singapore as global hub in various industry events and speaking forums.- Monitor the business environment to identify key growth industries and develop strategies to help Singapore companies establish a niche in these growth industries. Show less
- FireSky Media & Technologies
  Jun 2014 - Dec 2014
  Director - Business Development & Strategy
  FireSky is an end-to-end solutions development corporation specializing in web & applications development, globalization, strategic marketing, multimedia and Business Process Outsourcing.
- Firesky Media & Technology
  Sept 2014 - Sept 2015
  Director of Business Development & Strategy
- KUDWI
  Sept 2015 - Mar 2019
  Director - BD & Strategy
  KUDWI is a Business Analytics Consulting and a training company providing its customers with actionable insights from data, which helps create brands, products and services that engage with consumers, across touch points. KUDWI employs a skilled team of professionals and domain experts who deliver strategically designed and efficient solutions to meet business goals.KUDWI's areas of Focus are| Analytics Consulting | Analytics Training ( Data Analytics with R, Tableau, IOT ) | Product Development | IOTKUDWI is also into- Virtual & Augmented Reality- 360 Video Production- Motion Capture Animation- 3D Modelling & Animations Show less
- Guidance Tamil Nadu
  Mar 2019 - now
  Senior Vice President
  The nodal agency for investment promotion and single window facilitation, Government of Tamil Nadu. Welcome to Tamil Nadu, land of abundant opportunity.
  - Senior Vice President
    Nov 2022 - now
  - Vice President
    Mar 2019 - Nov 2022
Licenses & Certifications
- Data Science with SAS
  Jigsaw Academy Education Private Limited
  Sept 2015
- Business Strategy
  Singapore Management University
  Jun 2014