Eric Barnwell

Experience

• 

  Dell

  Jan 2005 - Jan 2006

  Consumer Sales Representative

  • Advised customers on PC specifications in an inbound call center• Developed skills in rapport-building, consultative sales, and customer service

• 

  Otis Spunkmeyer

  Jan 2006 - Jun 2008

  Warehouse Manager

  • Responsible for all warehouse operations for Knoxville distribution center• Managed inventory control, resupply ordering, and product staging and loading

• 

  Personal Computer Systems

  Oct 2008 - May 2019

  • Managed up to 30 concurrent IT projects of varying complexity and in various stages of planning, execution, and closing• As the first Project Manager employed by PCS, aligned the corporate project management practice with Project Management Institute (PMI) and industry standards, leading to greater efficency and an enhanced client experience• Successfully managed the company’s first large-scale wireless deployment project for a hospital, built trust with the client, and helped secure future business to more than double the project revenue• Built long lasting relationships with high-level c-suite clients and uncovered many opportunities for repeat business • Proven track record for controlling project success against budget, schedule, and scope, managing stakeholders, and tracking project progress via ERP software Show less • Maintained all the duties of Inside Sales Manager and took on Marketing duties• Created and executed many successful marketing campaigns for the K-12 education market, leading to increased revenues for classroom technologies• Wrote web copy and ran targeted email campains via company CRM• Designed product literature, promotional collateral, training documents, and webpages using Adobe Creative Suite• Planned and coordinated all tradeshow and event marketing resulting in stronger event attendance and return on investment Show less • Managed approximately 50 clients in education and corporate verticals, owned the sales cycle from business development to close• Used consultative approach to design and propose IT solutions based on client pain points, improving client relationships and increasing corporate revenue• Implemented a new CRM for sales tracking and reporting, and trained entire sales team on its use• Proposed and helped implement a sales team redesign plan that lead to greater unity and team efficiency Show less

  • Project Manager

    May 2016 - May 2019

  • Inside Sales & Marketing Manager

    Dec 2012 - Apr 2016

  • Inside Sales Manager

    Jul 2011 - Dec 2012

  • Inside Account Manager

    Oct 2008 - Jul 2011
• 

  Clayton Homes

  Jun 2019 - now

  • Project Manager

    Dec 2021 - now

  • Product Owner

    Nov 2019 - Dec 2021

  • Project Coordinator

    Jun 2019 - Nov 2019