
Ola Badran
Receptionist-Admin Assistant

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About me
Learning and Development Manager | Trainer | Empowering Teams for Humanitarian Impact | Building Skills for Humanitarian Excellence | Talent Growth in Crisis & Emergency Contexts | Associate CIPD
Education

Lebanese International University LIU
2014 - 2016Master of Business Administration (M.B.A.) ManagementMinor in Human Resources

Lebanese International University
2008 - 2011Bachelor's Degree Hospitality and Tourism ManagementActivities and Societies: Human Resources Officer , Hospitality Club Events organization ( Hospitality club Events , Marketing Events )

CIPD Qualifications
2024 -Associate diploma Organizational Learning and Development
Experience

International Federation of Red Cross and Red Crescent Societies - IFRC
Feb 2012 - Oct 2012Receptionist-Admin Assistant
German Red Cross
Oct 2012 - Aug 20151.support with procurement of office, programme and apartment supplies and equipment following all GRC procurement and logistics rules, procedures and regulations.2.make the office and apartments` inventories3.prepare, follow up and file all the documents (contracts, amendments, renewal, termination, and payments) related to the various contracts signed by GRC.4.To maintain accurate filing systems of correspondence and other documents.5.establish and ensure effective working relationships with other personnel, including all other RC/RC Movement staff as necessary.6. support the Finance Delegate in the preparation and monitoring of the monthly vehicle reports in the region, monitoring the use of the vehicles, fuel consumption and cross-checking the data with the expenses in the accountancy.7.To support the Regional Representative and the other delegates in the daily HR and administrative work in the Regional Office.8.arrange meetings and workshops.9.manage the welcome service for each arriving staff /delegate/visitor, and provide general information including the country’s.10. provide day to day support in obtaining cell phone SIM cards and phones for authorised staff as well as office landline telephones for all staff11.make utility, rental, repair, maintenance and related bill payments12.To Undertake day to day support to those working in the GRC Regional office13.undertake supervision of cars rented from the IFRC MENA Office, ensure the day to day maintenance of the vehicles and keeping of logbooks14.ensure that documentation management including preparation, tracking and ensuring proper filing systems are in place for the office15.arranging transport, obtaining visas and permits for delegates, staff and visitors16.Liaise with travel agents, airlines, hotels and other administrative related service providers and suppliers to ensure the most appropriate and cost efficient services and flights. Show less
HR & Administrative Officer
Jan 2014 - Aug 2015Administration and Finance Assistant
Oct 2012 - Dec 2013

International Committee of the Red Cross - ICRC
Sept 2015 - now- carries out and provide support for learning and development programs.- design, develop and evaluate L&D programs.- carries out and analyse learning needs evaluations.- contribute to the planning and developing the regional learning and development budget, annual planning and training programs.- carries out evaluation and reporting related to the learning programs.- contributes to formulating regional priorities and strategies for learning and development.- contributes to the logistical and administrative organization of learning and development programs. Show less • Provide expertise and support to all managers on how to implement the Performance Management and Development system with the aim to evaluate and develop competencies of the staff they supervise• Contribute to the development, update and review of learning and development delegation policies• Organize group trainings and learning activities, either through ICRC LnD or by drafting terms of reference for training providers, participating in bidding and recruitment processes, liaising with training providers and handling administrative details• Is the training relay between Amman & Beirut• Suggests career paths and support plans for specific persons to line managers, ensuring a proper liaison with the operational needs and objectives set, the results of Performance Management, the training possibilities (local, international, regional, etc.) and the potentials identified.• Contributes to the identification of training options at local / regional / international level, and provide expertise upon request to line managers with regards to the assessment of training needs within the teams they supervise.• Keep abreast of developments and new trends in the area of training and learning, within and outside the ICRC and import innovative training methodologies and solutions. Work closely with the ICRC LnD to strengthen the delegation’s learning environment• Periodically evaluate ongoing training programmes to ensure that they are relevant to development needs, and assess the effectiveness of the programmes to ensure the incorporation of taught skills, techniques and behaviours into participants’ way of working• Supervises local recruitment and compendium• Responsible for creating a positive and conducive working environment, by organizing continuous tournaments, HR breakfasts, in addition to team building activities for the departments. . Payroll management. Create and develop HR Newsletters. Show less . Following on the recruitment process, opening the position, screening CVS, preparing written tests and interview questions, interviewing candidates and issuing job offers..Assists the hierarchy in running support or operational activities for specific sectors.Maintains contacts with external interlocutors .Contributes to the implementation / running of specific projects / programs.Performs various office duties on the computer.Ensures follow up and updates of specific files independently.Provides administrative support to HR Manager .Informs and advise mobile staff on applicable policies and processes.active member of the HR team, collect and share information, contributes to maintain HR information flow with Sub delegations.Promotes and applies equity and neutrality as part of the culture of the organization.Proactively contributes to create and maintain a solid team spirit, efficient collaboration and cooperation within the HR Team, based on open, constructive and respectful communication.Communicate and act with caring attitude, openness and true respect, offering qualitative HR support and services.Acts as primary point of contact and builds a trustful relationship, provides information and support to mobiles employees, liaise with other services (Admin, Premises, Welcome) and HR dept at HQ when relevant.Actively assist HRM and takes part in HR projects by providing administrative support and contributing to the design, preparation and implementation .Collect information, create and maintain the HR yearly action plan in order to ensure proper planning, including trainings.Assists and provide organizational support to HRR/HRM for trainings organized in Lebanon.Collect absence sheets from resident employees and enter data in the system.Inform all staff re. absence management and rules incl. mobiles.Contribute to absence monitoring, inform HRR and HRM of potential issues . Payroll management Show less
Learning and Development Manager
Oct 2021 - nowHuman Resources Responsible
Mar 2024 - Jul 2024HR Performance and Development Officer
Nov 2018 - Sept 2021Recruiter - Talent Acquisition Specialist
Apr 2021 - Jun 2021HR Management Assistant
Sept 2015 - Oct 2018
Licenses & Certifications

Code of Conduct

Emergency Medical Technician Certificate / Basic Pre-Hospital Emergency Care Training.

Gender Equality in Program Planning ( Different Needs , Equal Opportunities)

H2P – Humanitarian Pandemic Preparedness Program

Introduction to International Disaster Response Laws, Rules and Principles ( IDRL)

Stay Safe ( Personal Security )

The World of Red Cross and Red Crescent ( WORC )

L&D Fundamentals
CIPD
Training of Occasional Trainers
International Committee of the Red Cross - ICRC
Volunteer Experience
EMS First Aider
Issued by Lebanese Red Cross on Jan 2008
Associated with Ola Badran
Languages
- arArabic
- enEnglish
- frFrench
- geGerman
- itItalian
- spSpanish
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