Angela Statham Leggett

Experience

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  Norwood Clinic

  Apr 2004 - Mar 2008

  CBO/PODIATRY

  CBO: Provided support for CBO manager with AR (Medicare and commercial), posting insurance payments, patient payments as well as identifying over payments and preparing refund requisition for accounting. Back-up to Support Services for customer service, clinic cashier and in-house mail room.Administration: Directed all administrative and project support efforts relating to credentialing, re-credentialing, license renewal, initial and re-appointment process for medical staff privileges at area facilities, maintenance of confidential provider information contained in hard files as well as CAQH and NPPES databases. While serving in this role and upon implementation of pre-certification for advanced imaging procedures by BCBS AL, I coordinated all requests for MRI/CT requests made by Norwood Clinic physicians to facilitate approval by CCN for such imaging to be performed. Provided support and training to departments with regard to appropriate and complete requests for advanced imaging procedures placed on our internal ACCESS order databasePodiatry:Management of front desk-scheduling (office and surgery scheduling), registration, insurance verification, obtaining pre-certification/authorization as required, collecting copays/deductibles/coinsurance for services at the time rendered. Maintenance of physician credentialing, posting payments, charge entry, bank deposits, chart documentation, obtaining proof of delivery forms for DME products dispensed in office, ordering office supplies; preparing exam rooms, obtaining medical histories, assisting during in office procedures, preparation and delivery of lab specimen to lab, ordering tests/labs, phoning results to patients and/or primary care physicians, phoning prescriptions, referrals to other physicians for continuation of care as allowed under compliance guidelines and HIPAA. Show less

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  Andrews Sports Medicine and Orthopaedic Center

  Sept 2008 - Jun 2013

  Provides training and guidance to staff on the practice management, EHR and dictation systems. Responsible for dictation flow and management.Principal Duties:1. Responsible for training and guidance to the staff on the organization’s software systems.*New employee log-ins and security are set up within 48 hours of their start date.*Provides initial training and re-fresher training on the practice management, medical record and dictation systems.*Develops and distributes training manuals.*Serves as a liaison with clinic and software support.*Generates and adds standardized forms to the EMR system.2. Manages the dictation flow and processes for the practice.*Trains and sets up new employees and physicians on the dictation platform.*Edits notes and corrections within 24 hours of the provider’s request.*Conducts weekly conference calls with the transcription service regarding on-going issues.*Ensures dictation is completed and moved to the appropriate area.3. Monitors compliance with Meaningful Use measures.*Reports are run bi-weekly and provided to the clinical staff and administration.*Additional training is provided as needed.4. Serves as a liason for James R Andrews, MD/Andrews Institute and ASMOC-Birmingham to facilitate clinics seen at the Birmingham location. Show less Work closely and confidentially with professional sports organizations, athletes and agents as well as physicians to coordinate appointments for Dr. James R Andrews at his Birmingham, AL and Pensacola, FL offices; assist in coordinating hotel arrangements for athletes, their family members and trainers; analysis of information to determine whether a potential patient meets the criteria to appoint; reviewing medical records, narrating the patient history and presenting to Dr. Andrews for review; insurance verification, diagnostic scheduling. Reconciliation of missing ticket reports with clinic dictation; correcting dictation errors; process medical record documentation for mailing to referring physicians, medical coordinators, team trainers, etc. as indicated/requested. Show less

  • Application Support

    Apr 2011 - Jun 2013

  • Appointment Secretary for James R Andrews, MD

    Sept 2008 - Jun 2013
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  Noland Health Services

  Jun 2013 - Jan 2014

  Information Systems Support Coordinator

  Oversee the training and support of the hospital medical billing information system to ensure problem resolution, upgrades and continued operation. Assist with communication and monitoring of timeliness associated with third party reviews. Assist in the support of senior living information systems. Create policies, procedures and training curriculum for hospital billing information system functions. Trains/re-trains employees either on-site or through other mediums such as webinars, WebEx, online learning system. Develop pre- and post-training quizzes and monitor required training for employees as it relates to the hospital billing information system. Recommends processes to streamline operations in the CBO as it relates to storage and retrieval of billing support documentation. Develops and implements process to convert paper review letters and associated documentation to electronic format. Assist in monitoring and communication of timeliness associated with RAC letters, additional document requests, response letters from the MAC and all appeal process documentation Show less

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  Drayer Physical Therapy Institute

  Jan 2014 - May 2014

  Receptionist
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  Pediatrics

  May 2015 - Dec 2019

  AOS III
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  VIVA HEALTH

  Dec 2019 - Jan 2022

  Care Coordinator
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  TLC Nursing Center

  Nov 2021 - Aug 2023

  Social Services Director

  Assists in pre-admission and admission process with customers; aids clients in adjusting to nursing home placement.Interviews residents and families to obtain relevant past and present adjustments, behavior and lifestyle.Documents progress and updates plans of care at the interdisciplinary care conference.Arranges transportation, makes appointments and acts as a liaison between all departments, residents’ families and outside agencies.Assists in handling and accepting placement through one-on-one counseling and group work.Ascertains potential and develops discharge plans when clients are admitted.Arranges for post discharge services and follow-up care.Assesses emotional, financial, spiritual, educational and social needs of residents; ensures those needs are Manager, Education & Training by the facility or through the use of outside agencies.Acts as resident/family advocate and ensure the resident is knowledgeable in and exercises his/her rights.Responsible for organizing and conduction of Family Counsel Meetings and maintaining minutes of the meeting.Maintains effective communication with residents, families, healthcare professionals and facility staff. Show less

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  Woodland Village Rehab and Health Care

  Aug 2023 - now

  Director of Social Services

  To act as a liaison and representative of the residents’ social interests and to plan, organize, develop and direct the overall operation of the Social Service Department in accordance with current federal, state and local standards in governing the facility, and as may be directed by the Administrator, to ensure that the medically-related emotional and social needs of the residents are met and maintained on an individual basis.Duties:Plan, develop, organize, implement, evaluate, supervise and direct the social services programs and activities; ensure an ongoing QA program and develop and implement appropriate plan of action to correct deficiencies; consult with and coordinate social services activities with administration, medical, and nursing services, consultants and other related departments and implement changes as required; ensure that necessary forms, reports and progress notes are properly completed and contain informative descriptions of the services provided and the residents’ responses to the services; coordinate social service programs with the residents, their families, staff members and community agencies through interview, consultations and direct involvement in the programs; provide information to resident and their families concerning available support agencies and financial assistance programs to meet the needs of the residents. Show less