Lexus Chance

Experience

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  Aéropostale

  Sept 2008 - Oct 2008

  Sales Associate

  Ensure that each customer was acknowledged and received excellent customer service. Assist in restocking merchandise and organized the floor stock. Help customers with any questions to ensure their experience was a positive one.

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  Blu Burger Grille

  Jan 2010 - Oct 2010

  Hostess

  Organized seating arrangements in a fast paced environment. Facilitated communications between patrons and other staff. Prepared establishment for incoming patrons. Collaborate with other member of the team to optimize customers positive experience.

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  Grand Canyon University

  Oct 2010 - Jul 2011

  Level 1 Technical Support Representative

  Grand Canyon University's Technical Support primary response group provides telephone, email, and live chat support to both online and ground students and faculty. Representatives troubleshoot hardware and software issues, resolve all general inquiries, and log all inquiries. The role requires staff to provide world class customer service. Representatives also need to document their work in a clear, concise and accurate manner. We are required to achieve performance targets as outlined in the department vision, value and expectations. Show less

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  Calico Jacks Cantina

  Aug 2011 - Jul 2012

  Marketing and Promotions Assistant

  While handling a fast paced service working cover charge at the door, signing customers up for VIP, and capturing photos of the festivities. Very energetic and able to approach anyone while working a sales position. I also made outbound calls and scheduled parties for each weekend with my convincing verbal communication skills.

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  U-Haul

  Oct 2012 - Jul 2014

  Marketing Receptionist

  I performed a wide variety of receptionist and clerical duties to support the company. I was the first point of contact for all inbound calls. I also completed multiple side projects for other departments while taking calls.

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  Abrazo Medical Group

  Oct 2015 - May 2023

  Coding Auditor/Educator
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  Optum

  Mar 2018 - May 2023

  HCC Coder
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  P3 Health Partners

  Apr 2022 - now

  MRA Coding Specialist