Garima Singh

Experience

• 

  Infosys

  Jul 2014 - Jul 2019

  Working for Proximus Client. Proximus (previously known as Belgacom Mobile) is the largest of Belgium's three mobile telecommunications companies.Currently handling the Ordering Chain of the COB Database. COB is a billing application for the fixed line services provided by the Proximus.Handled ordering flow and ensured billing is completed. Perform month-end close activities that include monthly journal entries, account reconciliations, and prepare related reports for the financial close packages.• Partner with cross-functional groups to drive best practices and scalable billing processes. Support annual audits. Perform ad hoc projects as required, including user acceptance testing for system automation projects. Following company guidelines, billing procedures to ensure compliance• Identify the defects, coordinate discussions with development team and ordering team. Process daily order to verify, monitor &correct errors.• Identify the Root cause and co-ordinate discussion with engineering team for the Fix. Bulk correction of Data quality in E2E system by preparing Shell script. Contribute to development of frontend for Data protection products using latest web technologies with simplicity for user• Contribute to the design and architecture of new or re-engineered software in manageability. Prepare written software specifications for sophisticated products from architectural diagrams and documents. Build and review design, functional, technical and user documentation, as needed• Automated workflows with similar workarounds using MS-SQL, Java, Powershell to reduce manual efforts on each incident• Conduct Training and provide technical assistance to the team to improve the efficiency of the team members Show less

  • Technology Analyst

    Jan 2015 - Jul 2019

  • System Engineer Trainee

    Jul 2014 - Dec 2014
• 

  Infosys Ltd

  Nov 2020 - May 2022

  Senior Associate Consultant
• 

  HCLTech

  Jun 2022 - now

  Infrastructure presales manager