Konstantinos Ilanidis

Experience

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  Fish Market Ilanidis

  Jul 2012 - Jan 2015

  Sales Assistant

  ➛Advising & serving customers ➛processing payments➛assisting customers in order to help them find what they need➛insuring stock levels are well maintained➛promoting store cards or special offers ➛providing customers with information on pricing and product availability ➛arranging windows displays

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  Inditex

  Feb 2015 - Nov 2017

  Cashier

  ➛ Provided a positive customer experience with fair,friendly and courteous service ➛ Registered sales on a cash registered by scanning items,itemizing and totaling customer’s purchases ➛ Resolves customer issues and answers questions➛Processes return transaction ➛Bags purchases

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  Optiland ΙΚΕ

  Jan 2018 - May 2019

  Customer Support Agent

  ➛ Phone customer support ➛Expertise with company’s operating system ➛Maintaining solid customer relationships by handling questions and concerns speed and professionalism ➛Data entry and research as required to troubleshoot customer problems

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  AVIS CAR RENTAL

  May 2019 - Jun 2020

  Customer Support Agent

  ➛In a multilingual environment ➛Phone customer support ➛Providing a high level of soft skills and organization of car bookings➛Familiarize with relevant CRM in order to provide the maximum customer support satisfaction

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  Car parts Drakoglou

  Jul 2020 - now

  Financial Analyst

  ➛Analyzing current and past financial data performance ➛Preparing reports and projections based on data analysis➛Evaluating current capital expenditures and depreciation ➛Exploring investment opportunities ➛Establishing and evaluating profit plans