Experience

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  Mowasalat qatar

  Mar 2011 - Aug 2013

  Fleet and maintenance support staff

  Tracking all vehicle licenses and Insurances are validMaking all necessary arrangements to all vehicle GDT Inspections are within date.Daily data updating of daily VCR and Running Repair Record.Maintained stock levels, order and review Engineering Department stationary requirements in a cost-effective manner. managed all holiday requests and admin type requests for Engineering Department.

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  Tata motors

  Sept 2013 - Nov 2014

  Service advisor

  • Ensure speedy maintenance and repair of vehicles through clear identification of customer needs and accurate demanded repair estimation. • Provide clear cost estimates and keep customer informed of work progress. • Monitor the work progress and keep customers informed of changes to cost and completion times. • Make clear and precise service invoices that shows itemize parts, labor and lubricant charges. • Actively promote the service and benefits of the dealer's service and parts departments to all customers. • Take all necessary actions to resolve customer complaints in the shortest possible time. • Ensure all customer vehicles and clean and ready according to the promised completion time عرض أقل

• 

  Bahrain public transport company

  Dec 2014 - Dec 2021

  • Drivers monthly Rota and Payroll preparation • Daily service & allocation sheet preparation• Forward allocation & Duty summary preparation• Managing driver duty request & vacation request• Managing traffic office daily operations• Fleet Management (Ensure all buses are roadworthy, Vehicle allocation as per the ministry requirement)• Staff Shuttle Bus Timetable preparation and allocation • Scheduling Service Timetables using Omni Times• Preparing Drivers duties using Omni Base• Service Route mapping using Omni Map• Managing Omnidas (Driver allocation software)• Training controllers & other staffs in Omnidas• Preparing Payroll from Omnidas• Managing Driver Inspector’s duties• Inspector’s Payroll preparation • Revenue Inspection reports management • Monitor all the Job activity at the site to ensure safety compliance.• Inspection of work site daily for any unsafe condition and initiate for immediate corrective action• Responsible to assist the HSE team in their duties as Pro Active in safe work environment.• Advise suitable standard of protective clothing and equipment.• Ensure that new employees Undertake HSE training and seminars to ensure complete knowledge of all elements and aspects of HSE procedures.• Increase and apply the awareness on health and safety levels within the organization.• Conducting Toolbox Talk weekly & as per Task required.• To record and maintain a database of all inspections conducted to follow up and identify corrective actions. عرض أقل

  • Supervisor Traffic Office and Driver Allocation

    Dec 2016 - Dec 2021

  • Network & Traffic Controller

    Aug 2015 - Nov 2016

  • PSV Driver and Driver team leader

    Dec 2014 - Aug 2015
• 

  Ebrahim khalil kanoo b.s.c (c)

  Feb 2022 - now

  Service advisor

  Preparing daily work orders for the day for customers for daily service appointments.Greeting customers as they arrive at the dealership for automotive appointments.Moving customers vehicles to the location in the shop for repairs and routine maintenance on vehicles.Keeping accurate and detailed documentation for customers current repairs and future repairs.Answering incoming calls to the dealership, transfer phone calls to other employees and correct departments.Answering any customer questions on repairs and problem solving if needed.Setting up new appointments in the service department for future customer repairs.Working closely with certified technicians in the shop area on the diagnosis the customer's vehicle with any failures and needed repairs.Working closely over the phone and in person with warranty companies in getting prior approval for repairs to customer's vehicles. عرض أقل