Experience

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  Coal vines

  May 2017 - May 2018

  Key holder/ shift leader

  Oversaw opening/closing procedures. Collaborated with the General Manager on marketing strategies such as re-crafting the menu and creating specialty drinks.Communicated with customers hands on through parties, serving, and bar-tending. Met their needs with the intent of bringing them back as repeat customers

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  Utd science and engineering education center

  Nov 2018 - May 2020

  Competitive robotics outreach - assistant regional director of ftc in north texas

  Prepared and organized resources for 16+ Robotics Competition events a year. This included managing quality assurance of fields and network equipment, building field sets, and recruiting referees prior to an event. Assisted with managing the robotics events and volunteers by coordinating the flow of volunteers as they moved between roles, ensuring that inspections, matches, and award ceremonies happened on time, and managing the team of volunteers acting as referees. Created a robot build guide used in the curriculum for two of our professional development camps and facilitated five summer camps by acting as an assistant to the leaders of the camp. Re-designed a K-12 exhibit called Think! that taught students programming logic by editing the phrases used to be matched more effectively with their intended use case. Supported our Kit and Exhibit functions by assisting with moving kits or exhibits to different libraries and schools that we serviced. Show less

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  Rev robotics

  May 2020 - Sept 2021

  Customer success specialist

  Designed education documentation, such as robot build guides, programming guides, product briefs, and other relevant resources. Created graphics to enhance education documentation and meet brand standards. Developed scripts for educational videos and assisted with video production by setting up the studio or acting as the main presenter. Worked with customers, primarily k-12 students or mentors, to troubleshoot issues with products and provide support. My main focus was on technical support but I often aided with general support on where to find resources outside of REV and how to connect with their local community. Show less

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  Gartner

  Sept 2021 - Apr 2023

  Research engagement specialist

  Assist clients with their pressing initiatives by aligning them with the Subject Matter Expert (SME) or Gartner research best fit to address their concerns.

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  First in texas

  Apr 2023 - May 2024

  First tech challenge operations manager

  Oversee the execution of the FIRST Tech Challenge robotics program for the state of Texas.My region has 650 teams and over 150 events. As part of my job I oversee and work with 3 Program Coordinators who help managed on the ground work for competitions but I also work beside them. The role focuses on creating better infrastructure to improve program delivery for the state of texas - like training resources for event hosts, bi monthly newsletters for team communications, organizing and orchestration a 160 student Dean's List event and so much Show less

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  Gartner

  Jun 2024 - now

  Research engagement specialist