Experience

• 

  Amazon

  Jul 2016 - Oct 2021

  -Served as the first point of contact for my program for the managers and stakeholders.-Synced with work allocation POCs & BA at weekly cadence to ensure timely completion of WW audits.-Was part of the Employee Experience team and helped in increasing traffic towards an internal recognition platform for employees.-Collaborated with QAs & QA Lead to identify quality metrics for the process.-Owned preparing and timely reporting of team & audit metrics. -Designed and automated team metrics that are published to the leadership and the team.-Created trackers on SharePoint to address concerns regarding the regular workflow processes.-Designed and automated monthly business review document for reporting business metrics.-Trained and mentored associates and helped in a smoother transition for multiple programs.

  • Catalog Lead

    Mar 2021 - Oct 2021

  • Business Operations Specialist

    Jul 2016 - Mar 2021
• 

  Pepsico

  Oct 2021 - now

  Deputy manager

  -Owned tracking of sales performance against pre-set thresholds for 4 divisions, conducted trade management transactions with customers, consulting on implementation strategy and post-event analysis. -Developed in-store merchandising direction, regularly communicated with KAMs, stakeholders & sales team, and populated customer contracts to reflect promotions.-Implemented continued improvements and simplifications of processes & standardization of reporting.