Experience

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  Cogent software inc.

  Jan 1990 - Jan 2003

  President

  Cogent provided custom software development in various technologies to leading company in the Twin Cities area. Client list included: 3M, Target Corp. Grew business from proprietorship to 19 consultants.

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  Renewal by andersen

  Jan 2003 - Jan 2006

  It business unit manager

   Responsible for strategy definition and execution of IT-related activities in support of Renewal by Andersen Retail Operations, Sales & Marketing and Manufacturing. Directly engaged both internal and external (channel) business partners to understand and deliver effective IT solutions. Drove mobile Field Force Automation (FFA) solution at Renewal to enable more effective in-home selling resulting in higher close rates and larger average job sizes.

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  Andersen corporation

  Jan 2006 - Feb 2017

  Delivering strategy and operational execution of Enterprise IT Infrastructure at Andersen Corporation. Operationally accountable for highly reliable, available and secure infrastructure services, service desk, cloud computing, mobility and end-user computing. Being accountable for end-user computing across Andersen enterprise, I act as primary advocate for end-users and influence how IT delivers end-user services. 2016 focus has been acting as Program Manager in driving improved end-user productivity and collaboration capabilities via Office 365 deployment, executing on our mobile strategy and rebooting existing ITSM managed services relationship. In this role, I also have primary vendor relationship with Microsoft.2015 thrust was developing robust Infrastructure strategy and delivering on increased investment via model that leverages both internal and external service providers. Also in 2015, directed selection / implementation of Cloud Infrastructure provider and am member of Cloud CoE to build out operations. Actively manage major infrastructure vendors in collaboration with Andersen Vendor Management organization. I work closely with IT Architecture and IT Security to identify macro trends and implement appropriate infrastructure solutions. Show less Enterprise Quote Manager, CPQ (Configure – Price – Quote) Program DirectorAfter developing strategy, became Program Manager for Enterprise Quoting / Selling technology transformation. Worked with executive sponsors and enterprise-wide stakeholders to understand requirements, define and articulate strategy, refine and socialize business case and execute transformation. Enterprise Business Intelligence ManagerResponsible for Enterprise Business Intelligence strategy and execution. Focus was to develop tactical Business Intelligence roadmap to drive enterprise performance via improved decision making. Worked with executives, other leaders across enterprise and vendors to define BI goals and develop actionable roadmap to implement.Member of Andersen IT Department leadership team, reporting to CIO. Show less  Progressive responsibility for Supply Chain Business Systems applications teams from Quotation to Manufacturing Execution.  Drove new enterprise delivery of quote-to-configure release process: created new paradigm leveraging supply chain practices to drive enterprise alignment of scope and improved release execution.  Developed processes, synergies, competencies between Supply Chain Business Systems teams to deliver improved throughput, quality, alignment with enterprise strategies and delivery partners. Increased team capabilities through significant procurement of additional resources (development and QA) both internally and externally. External resources sourced from multiple suppliers, including offshore. Show less

  • Sr. IT Manager - Infrastructure

    Jan 2015 - Feb 2017

  • IT Manager IV

    Jan 2013 - Jan 2015

  • IT Manager III

    Jan 2012 - Jan 2013

  • IT Business Applications Delivery Manager

    Jan 2006 - Jan 2012
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  Legrand av brands

  Mar 2017 - Mar 2022

  Director of information technology

  IT leader for Legrand AV division of Legrand North America and member of division Operating Committee. Accountable for all IT activities across front-office, back-office, business intelligence, IT infrastructure and IT security, operating in a matrixed environment with Legrand North America IT (based in Connecticut) and Legrand Group IT (based in France).Currently positively impacting business via o Managed Security Services (SOCaaS) o Automation initiativeso SAP ERP optimization across multiple brandso Analytics maturity / transformation to deliver key insights, both tactical and strategico Cloud Telephony Migrationo Continuous Cyber Security vigilanceo Multiple CX Initiatives• Delivered unified customer care experience via cloud migration from disparate on-prem branded call centers.• Integrated additional Legrand brands into AV division front- and back-office systems and analytics, driving top- and bottom-line improvements.• Cloud deployment of IT Service Desk • Deployed contemporary global SD-Wan to provide more robust and cost-effective network infrastructure.• Reliably budgeted and executed on IT capital to maintain IT infrastructure currency. Show less