Experience

• 

  Itg solutions

  Jun 2012 - Jul 2012

  E-marketing training
• 

  Fursan travel

  Aug 2013 - Nov 2013

  Retail sales
• 

  Nestlé nespresso

  Jun 2014 - Oct 2014

  Sales specialist

  Nestlé Nespresso is committed to making a positive impact. it sources coffee from unique regions, working in partnership with over 110 000farmers through our Nespresso AAA Sustainable Quality™ program around the world. We help them achieve high certification standards –for example in water management, biodiversity and fair worker treatment – through our long-term partners Rainforest Alliance and Fairtradeinternational.Experience & Achievements: -• Provide customer care by welcoming the Boutique clients.• Identifying Customers’ needs and lead to reach potential related ones.• Maximizing the sales of all the Nespresso products.• Develop Displaying products presented in the Boutique (coffee, machines and accessories).• Establishing strong relationships with customers to gain their trust and foster brand loyalty.• Meeting and exceeding sales targets.• Keeping updated about the latest product features, benefits, and pricing.• Addressing customer concerns and queries to their satisfaction. Show less

• 

  Smsa

  Nov 2014 - May 2021

  SMSA Express is a market leader in the courier industry. It boasts a solid business platform through which it has provided services to tensof thousands of businesses and individuals since 1994. Since commencing business, SMSA Express has developed a range of services,including international and domestic express transportation, road, sea and airfreight, customs clearance, e-commerce solutions, specialservices for the health care sector, special delivery channel, mailroom management and many other services that qualify SMSA Express asthe ideal logistics partner for prominent companies.Experience & Achievements: -• Achieving KPIs. Exceeded targets by building, directing and motivating high-performing sales team.• Sales pitch sessions (virtual and in person) with Express customers, Freight Customers.• Manage and grow the sales pipeline for Express and freight services directly acquired prospects and through sales teams.• Manage and develop E- Commerce Projects.• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Manage revenue tracking and find ways to increase business volumes with existing customers.• Sign and Manage Projects (E-commerce a, Banks and mail room Management).• Trained, coached, and supervised new staff members.• Consulted with customers on deadlines and service level agreements.• Managed delivery of end-to-end projects.• Managed an average of 3 projects monthly.• Manage and follow up the fulfilment projects.• Procure vehicles, whether through lease, purchase, or other means, according to company requirements.• Register, obtain licenses, and insure the company’s vehicles.• Secure vehicles, drivers (during work-related activities), and relevant assets.• Hire well-performing drivers and in-house technicians (if applicable).• Ensure that drivers follow their designated working hours.• Manage drivers’ attendance and behavior. Show less SMSA Express is a market leader in the courier industry. It boasts a solid business platform through which it has provided services to tensof thousands of businesses and individuals since 1994. Since commencing business, SMSA Express has developed a range of services,including international and domestic express transportation, road, sea and airfreight, customs clearance, e-commerce solutions, specialservices for the health care sector, special delivery channel, mailroom management and many other services that qualify SMSA Express asthe ideal logistics partner for prominent companies.Experience & Achievements: -• Open new accounts and follow-up existing customers.• Handled customer complaints with empathy and composure.• Proactively participated in meetings and helped create new practices.• Pitched ideas on how to improve performance and efficiency.• Responsibilities include developing strong relationships with customers.• Preparing sales reports.• Answer client queries and identify new business opportunities among existing customers.• Liaise with cross-functional internal teams ex:- Customer Services , Operations and Finance.• Follow-up Outstanding reports with finance department.• Served as liaison between management and clients to resolve problems.• Supported multiple acquisitions resulting in company growth.• Answered calls, responded to emails, and spoke with clients face-to-face.• Formulating sales strategies and communicating product value to clients.• Supporting and follow-up existing customers.• Open new accounts, finding potential Customers & Closing sales deals Show less SMSA Express is a market leader in the courier industry. It boasts a solid business platform through which it has provided services to tensof thousands of businesses and individuals since 1994. Since commencing business, SMSA Express has developed a range of services,including international and domestic express transportation, road, sea and airfreight, customs clearance, e-commerce solutions, specialservices for the health care sector, special delivery channel, mailroom management and many other services that qualify SMSA Express asthe ideal logistics partner for prominent companies.• Open new accounts and follow-up existing customers.• Handled customer complaints with empathy and composure.• Proactively participated in meetings and helped create new practices.• Pitched ideas on how to improve performance and efficiency.• Responsibilities include developing strong relationships with customers.• Preparing sales reports.• Answer client queries and identify new business opportunities among existing customers.• Liaise with cross-functional internal teams ex:- Customer Services , Operations and Finance.• Follow-up Outstanding reports with finance department.• Served as liaison between management and clients to resolve problems.• Supported multiple acquisitions resulting in company growth.• Answered calls, responded to emails, and spoke with clients face-to-face.• Formulating sales strategies and communicating product value to clients.• Supporting and follow-up existing customers.• Open new accounts, finding potential Customers & Closing sales deals Show less

  • Territory Sales Manager - IBU

    May 2019 - May 2021

  • Account Manager

    Apr 2018 - May 2019

  • Account Executive

    Nov 2014 - Apr 2018
• 

  Jadarah group مجموعة جدارة

  Oct 2021 - Jun 2023

  Sales manager and logistics consultant

  Jadarah Group is one of the first management consulting and training companies, started in 1998 as a consulting firm and then flourishedinto a group of companies operating in various fields. Jadarah was able shortly after its launch to be positioned as one of the first consultingservices companies. Then Jadarah was able to extend its services to Jordan, Saudi Arabia, other GCC countries ,and other MIDDLE EASTcountries by continuously providing its world-class quality services which cover most economic sectors through a pool of experts servicingJadarah Clients and Partners.Experiences & Achievements: -• Ability to open new markets and manage current ones.• Handled customer complaints with empathy and composure.• Consistently met my short and long-term targets.• Proactively participated in meetings and helped create new practices.• Built rapport and positive relationships with clients leading to 20% returning customers.• Logistics consulting and manages logistics operations.• Analyzing processes and recommending improvements to enhance efficiency.• Optimizing transportation, inventory management, and distribution strategies.• Collaborate with clients to develop tailored solutions, employ data analysis for decision-making, and implement best practices tostreamline operations and reduce costs.• Strong communication and problem-solving to address logistical challenges Show less

• 

  Shams al-bait

  Jul 2023 - May 2024

  Area sales manager

  Shams Albait is a sister company for Century Horizons Metal Industries that Started on 2006 as a foreign investment by an industrypioneer with 20 years background in the industry. it's specialized in Aluminum solutions. and using high technology in sales channels.Experiences & Achievements: -• Plan and implement projects (Enhancing & Initiating new markets).• Help by defining project scope, goals and deliverables.• Define & develop required resources.• Train, manage, Support & direct sales team.• Allocate project resources (B2B, B2C & Build Relationships).• Create a project schedule and timeline.• Ensure & Lead Technical quality assurance.• Present to stakeholders reports on progress as well as problems evaluation and solutions providing.• Implement and manage changes when necessary to meet project deliverables.• Evaluate and assess the result of the current projects and sourcing for new ones. Show less

• 

  Imile delivery

  Nov 2024 - now

  Business development manager