Experience

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  Infonet

  Jun 2002 - Aug 2004

  Desktop support executive

  • Hardware and software support of supplied desktop systems, printers, etc.• Onsite preventive maintenance, repair, up-gradation, and installations.• Planning structured Network (co-axial, UTP cable).• Administrate LAN infrastructure including Network Connection • Installation And Assembling of Desktop PC System• Troubleshooting of Operating System and Application Problem• Installing and Troubleshooting Network, Software and Hardware Problems• Assembling, Configuring and Trouble Shooting, Hardware Devices & Drivers.• Printer connection for client and other application related problems.• Providing End-User Technical Support.• Configuring and Troubleshooting the Network Printers related problems Show less

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  Vasnet communication private limited

  Aug 2004 - Oct 2006

  Network and systems engineer

  • Configuring and maintaining the DNS (BIND) Server, Mail Server (Postfix), Squirrel Mail, Apache Web Server and Tomcat Integration.• Maintaining MRTG and Nagios Monitoring tool to monitor the Traffic and Servers.• Installing and troubleshooting of CVS Server.• Administering Desktops, Laptops, Servers and Peripherals.• First level troubleshooting on Office Applications, Operating System etc.• Troubleshooting knowledge on Microsoft OS (XP and higher).• Experience in troubleshooting and configuring mail clients Microsoft Outlook• Experience in configuring, installing and troubleshooting remote access, Wireless, VPN and dialup.• Experience on Active Directory ID administration.• Answering calls and / or process emails.• Creating and Configuring Local and Domain users.• Configuring and Troubleshooting the Network Printers related problems. Show less

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  Comat technologies pvt ltd

  Oct 2006 - Mar 2007

  Technical support executive

  • Maintained local area network, which included workstations member application, network printers, and associated hardware using Microsoft Windows XP, and Server 2003.• Installed, configured, and updated applications, including MySql Server, Intranet Connections, Microsoft Office.• Installation and Configuration of Windows Operating systems. Installation of Software Packages.• Printer connection for client and other application related problems.• Supporting (Desktops and Laptops) with WINXP, WIN2000.• Configuring and Troubleshooting the Network Printers related problems. Show less

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  Mphasis

  Apr 2007 - now

  Cyber security engineer -endpoint protection(mbam,intune, defender, vulnerabitlity management)

  Process Skills:Security Monitoring and Incident Response:• Monitor security alerts and incidents, promptly responding to and investigating potential security threats.• Implement incident response procedures and ensure timely resolution of security incidents.Compliance Management:• Ensure adherence to regulatory standards and industry best practices• Participate in audits and assessments to validate compliance.Vulnerability Management:• Conduct regular vulnerability assessments and analyze scan results.• Develop and execute plans to patch or mitigate vulnerabilities within established timelines.Security Governance:• Contribute to the development and enforcement of cybersecurity policies and procedures.• Work collaboratively with cross-functional teams to ensure security governance is integrated into daily operations.Key Performance Indicators (KPIs):• Establish and monitor KPIs related to security incidents, vulnerability management, and compliance.• Provide regular reports to management on the state of cybersecurity within the organization.Key Achievements:Microsoft MBAM Implementation:• Successfully deployed Microsoft MBAM to streamline BitLocker management, improving key escrow, compliance reporting, and end-user self-service capabilities.Intune Endpoint Security:• Implemented and configured Microsoft Intune for endpoint management, enforcing security policies, and ensuring device compliance.• Collaborated with the security team to define and implement conditional access policies through Intune, enhancing the organization's overall security posture.Security Policy Development:• Contributed to the development and refinement of security policies related to BitLocker, MBAM, and Intune, ensuring alignment with industry standards and regulatory requirements.• Good knowledge of Information Security standards such as ISO 27001, PCI-DSS and NIST standards. Show less