Experience

• 

  Accenture

  Jun 2019 - Aug 2021

  Application Development Analyst• Managed comprehensive employee data, enhancing operational efficiency, and maintaining accurate records.• Controlled access and permissions for the e-commerce website, ensuring data security and user-specific privileges.• Streamlined internal processes through workflow creation, optimizing user experiences.• Facilitated supplier relations by updating profiles and swiftly publishing catalogs, simplifying procurement for employees.• Utilized XML technology to maintain a list of key users, customizing website experiences.• Conducted online meetings with clients, suppliers, and key users, fostering collaborative relationships.• Elevated responsibilities to become the Point of Contact (POC) for the e-commerce team, overseeing ticketing, escalations, KPI reporting, audits, and client meetings. Managed the support team, authored Knowledge Articles, and ensured efficient client support. Show less Application Development Associate• Managed comprehensive employee data, enhancing operational efficiency, and maintaining accurate records.• Controlled access and permissions for the e-commerce website, ensuring data security and user-specific privileges.• Streamlined internal processes through workflow creation, optimizing user experiences.• Facilitated supplier relations by updating profiles and swiftly publishing catalogues, simplifying procurement for employees.• Utilized XML technology to maintain a list of key users, customizing website experiences.• Conducted online meetings with clients, suppliers, and key users, fostering collaborative relationships. Show less

  • Application Development Analyst

    Jun 2019 - Aug 2021

  • Application Development Associate

    Jun 2019 - Jan 2021