Deep Enrich
Michał Fritza
IT Helpdesk Agent
434 followers
Gdansk Metropolitan Area
Connect with Michał Fritza to Send Message
Connect
Connect with Michał Fritza to Send Message
ConnectTimeline
About me
Information Security Officer & IT Administration Coordinator w thyssenkrupp Group Services Gdańsk Sp. z o.o.
Education
Wyższa Szkoła Bankowa w Gdańsku
2013 - 2016Licencjat (Lic.) Computer ScienceActivities and Societies: - Członek samorządu studenckiego - Członek koła studenckiego WSB TV - Członek międzyuczelnianego stowarzyszenia Alter (jeden z celów- organizacja konferencji uczelni niepublicznych w Polsce)
Experience
Klaster Serwisowy Sp. z o.o.
Mar 2017 - Dec 2017IT Helpdesk Agent- 1st line support- creating and maintaining tickets within established SLA- Resolving Windows operation system issues- performing AD requests- performing BitLocker requests- Preparing endpoints (assembly, OS installation, configuration)- services monitoring- performing database backups- performing onsite service repairs- ticketing tools: HPSM , JIRA, Service Now
Thyssenkrupp Group Services Gdańsk Sp. z o.o.
Jan 2018 - now1. Managing site department with 6 response areas- IT Services- Hardware & Software- User Support- Projects- Onsite IT Systems management- IT Security2. Team leading3. Resource and budget planning4. Onsite Infrastructure management5. Developing site procedures6. Implementing IT solutions suitable for current company needs7. Projects participation/leading[Example Projects]- Windows 10 Rollout project onsite leading- M365 Rollout project participation Show less
Information Security Officer
Aug 2022 - nowIT Administration Coordinator
Jan 2020 - nowAdministrator IT
Jan 2018 - Jan 2020
Licenses & Certifications
ISO 27001 Lead Implementer
The Knowledge AcademyMar 2022- View certificate
AgilePM® Foundation
APMG InternationalJun 2024
Recommendations
Himanshu kumar
Indian Institute of Management, Rohtak | IPM 20-25 | Junior Coordinator - Industry Relations & Inter...India
Brennan 布倫南 pimpinella 皮姆平內拉
Business Development Manager at EOS/ESD Association, Inc.Utica-Rome Area
Maurice mensah
STEM Educator | Science, Mathematics & Critical Thinking Specialist.Accra, Greater Accra Region, Ghana
Wélita borges
International Business Relationship Manager at Banco do BrasilGoiânia, Goiás, Brazil
Vinicius nascimento
Estratégia & Soluções | Customer Success ManagerSalvador, Bahia, Brazil
Cong lu, cfa
Senior Investment Risk Manager at VanguardMalvern, Pennsylvania, United States
Abdulrahman hegazy
Data Collector at KoraStatsالقاهرة مصر
Tayfun gökbel
Shipbuilding and Marine EngineerNetherlands
Ari kusriyanto
Technician at Advanced Mining.Co.LtdJawa Tengah, Indonesia
Rachel levy
Executive Director at Jewish Federation of Eastern ConnecticutProvidence, Rhode Island, United States
Maxim lundh
Brand DirectorStockholm, Stockholm County, Sweden
Oghale eledu
Year Head/Literacy Coordinator/Deputy HeadteacherNigeria
Abdelrhaman gamal
Javascript Engineer @ Al Ahly Pharos for Financial InvestmentsEgypt
Ujapana mohanty
Senior Manager- ICICI Prudential | XIMB | Finance | Sustainability | ESGBengaluru, Karnataka, India
Lynda rees
Marketing & Financial Promotions Approver at Lloyds Banking GroupBlackwood, Wales, United Kingdom
Abhishek navkar
Industrial and Mechanical Engineer Simulation, Modeling, and CAD Solutions Combining Expertise in Re...Binghamton, New York, United States
Hussain shaik
Quality Analyst at OptumHyderabad, Telangana, India
Gerard barron
Freelance Clinical Research Consultant and Company OwnerWinster, England, United Kingdom
Alexia guidi
PsychologueNeuchâtel, Neuchâtel, Switzerland
Simran kapoor
Business Analyst, Cloud & Digital Transformation, PwC Advisory.Bengaluru, Karnataka, India
...