Experience

• 

  Enterprise rent-a-car

  Jul 2012 - Apr 2014

  Excellent corporate structure Gave me the tools to be my own boss

  • Assistant Branch Manager

    Oct 2013 - Apr 2014

  • Management Assistant

    May 2013 - Oct 2013

  • Management Trainee

    Jul 2012 - May 2013
• 

  Mondo

  Apr 2014 - Mar 2016

  Recruiting Specialists for Marketing and Technology Departments

  • Senior Account Director

    Jul 2015 - Mar 2016

  • Account Director

    Apr 2014 - Jul 2015
• 

  Plative

  Mar 2016 - Jan 2017

  Business analyst

  -Plan and facilitate design meetings with clients to collect functional and technical requirements for the planned Salesforce implementation-Create process flow and system architecture diagrams for client understanding-Create custom fields, custom objects, design page layouts, custom tabs, and processautomations-Design custom reports and dashboards based on clients needs and matrices-Outline organization hierarches to create profiles, roles and security settings withinSalesforce-Manage full implementation life cycle and post project administrative tasks-Lead user training and provide functional training documentation specific to the client’sSalesforce instance Show less

• 

  Salesforce

  Jan 2017 - Jan 2025

  • Senior Manager - Solution Engineering, Service Cloud

    Aug 2024 - Jan 2025

  • Principal Specialist SE, Field Service

    Feb 2024 - Sept 2024

  • Principal Account SE, Service Cloud

    Aug 2023 - Feb 2024

  • Lead Solution Engineer, Service Cloud

    Aug 2021 - Jul 2023

  • Senior Solution Engineer, Service Cloud

    Nov 2018 - Aug 2021

  • Solution Engineer - GRB

    Feb 2018 - Nov 2018

  • Associate Solution Engineer - SMB

    Jan 2017 - Jan 2018
• 

  Servicenow

  Jan 2025 - now

  Sr. manager, solution consulting - customer workflow, manufacturing