Rahul Kumar

Experience

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  Ecocat India Pvt. Ltd.

  Jul 2021 - May 2022

  DIPLMA ENGINEERING TRAINING

  Team Management: Leading and managing a team of engineers, scientists, and technicians involved in the prototyping process. They must ensure effective communication, coordination, and motivation among team members.Prototype Development: The development of new catalytic product prototypes based on research, design specifications, and customer requirements. Process Optimization: Be involved in optimizing the prototyping process to improve efficiency, reduce costs, and enhance the quality of prototypes.Quality Control: Ensuring that the prototypes meet strict quality standards is vital. Responsible for implementing quality control measures and conducting thorough testing and analysis of prototypes.Safety Compliance: Must ensure that safety protocols and regulations are strictly followed in the proto department to prevent accidents and ensure a safe working environment.Resource Management: To ensure that the department has all the resources required to carry out its activities effectively.Documentation: Keeping detailed records of the prototyping process, test results, and any modifications made is crucial. Must maintain accurate documentation for future reference and potential patent applications.Continuous Improvement: Encouraging a culture of continuous improvement is important to foster innovation and efficiency in the proto department. May implement feedback mechanisms and hold regular meetings to discuss potential improvements.Problem Solving: When issues arise during the prototyping process, need to analyze the problems, identify root causes, and work with team to find appropriate solutions.Project Management: Work on multiple projects simultaneously. Effective project management skills are necessary to prioritize tasks, set timelines, and ensure projects stay on track. Show less

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  Maruti Suzuki India Limited IN EDP SERVICE

  May 2022 - Jun 2023

  Coordinator

  Documentation: Records of project activities, meeting minutes, and relevant documents. This documentation is essential for tracking progress, evaluating performance, and reporting to higher-ups or clients.Team Coordination: Work closely with team members to assign tasks, track progress, and ensure that everyone understands their roles and responsibilities. They may also provide support and guidance to team members when needed.Following office workflow procedures to ensure maximum efficiencyMaintaining files and records with effective filing systemsSupporting other teams with various administrative tasksSupport other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)Greet and assist visitors when they arrive at the officeMonitor office expenditures and handle all office contracts (rent, service etc.)Perform basic bookkeeping activities and update the accounting systemDeal with customer complaints or issuesMonitor office supplies inventory and place ordersAssist in vendor relationship management Show less

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  Convergys India Services Private Limited Bpo

  Aug 2023 - Jan 2024

  Customer Service Advisor

  Overseeing the customer service process.Resolving customer complaints brought to your attention.