
Timeline
About me
Operations and Executive Level Management
Education

Ozark high school
1999 - 2002High school diploma
Nixa schools
1989 - 1997
Missouri state university
2004 - 2009Bachelor of applied science (b.a.sc.) early childhood and family development
Missouri southern state university
2002 - 2003Bachelor of applied science (basc)
Experience

Little sunshine's playhouse and preschool
Feb 2009 - Mar 2010As the assistant director my duties included: assisting program director when needed, hiring/terminating staff, overseeing curriculum, community outreach and involvement.
Assistant Director
Aug 2009 - Mar 2010Infant Teacher
Feb 2009 - Aug 2009

Little sunshine's enterprises
Mar 2010 - nowAs the Chief Operating Officer, I oversee operational procedures and provide operational support across the company and all affiliated schools. Some of my current duties include but are not limited to: assisting schools to operate in best manner to promote quality, profitability, and satisfaction of staff, owners and franchisees;ensure compliance with the company's Operations Manual and conduct frequent school observations and annual quality assurance reviews of all schools; review and make revisions to operational policies and documents as directed; support franchisees and corporate area managers in all areas of operation; travel onsite to new schools during launch of pre-enrollment campaign to facilitate pre-enrollment process; travel onsite to new schools to facilitate operational training, including staff training and week one of operations; handle disputes and formal complaints from school families and staff; and supervise Corporate-owned school leadership. I am a Certified Franchise Executive with the International Franchise Association and attended the IFA Convention 2 years in a row. I have a deep passion for our schools and am very dedicated to the families, children, and staff within the company. Show less As the Senior Operations Executive, I officed out of our Corporate Headquarters in Springfield,MO. Some of my duties included the following: corporate and franchise school locations support, pre-enrollment training, social media, future market area research, employee support, community outreach and involvement, and building relationships with other local businesses. On a daily basis, I work aside the Chief Operating Officer and Senior Accounting Executive of the Company. I am also currently an active International Franchise Association member and CFE (Certified Franchise Executive) candidate. Show less
Chief Operating Officer
Jan 2016 - nowSenior Operations Executive
Feb 2013 - Jan 2016Program Director
Mar 2010 - Feb 2013

Heartwood log and lumber
May 2018 - Jun 2019Executive vice president of operations
Licenses & Certifications

Certified franchise executive
International franchise association
Volunteer Experience
Childcare outreach/support
Issued by HOPE Connection
Associated with Mackenzy Lurvey
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