Heet Narechania

Experience

• 

  York University

  Sept 2022 - Apr 2024

  • Developed and analyzed sustainability community consultation survey using Python for cleaning and transformation of data, Excel, Power BI to extract data insights and visualization, identify trends and create visual presentations using PowerPoint for stakeholders. • Led marketing initiatives across social media, TV, email, workshops, webinars in collaboration with 3+ departments to promote sustainability and organize environmental focused events on campus. • Optimized workflows and managed 5+ process improvement projects using technology such as SharePoint, Microsoft Forms, Mentimeter to reduce manual efforts by 80% and streamlined event promotion on social media. Show less • Developed data analytics dashboard using Excel to track student issues and service interactions, providing actionable insights to improve over 20% of student services.• Provided exceptional customer service to over 450 visitors, including students, staff, faculty, community members, and guests, ensuring their needs were met effectively and creating a welcoming environment.• Collaborated with more than 5 different teams and York International staff, fostering a cooperative and positive work environment to deliver seamless and comprehensive support to students, staff, faculty, and guests. Show less • Be the first point of contact, provide information, support, and engagement to the general student population at York • Offer support to the York community through the Vari Hall or virtual kiosk by giving the appropriate referrals to resources for faculty, students, and staff through an inclusive and accessible lens • Develop active and engaging social media content that connects with the York community through material curated specifically for each online platform (Instagram, Twitter, Facebook, etc.)• Lead student engagement initiatives to build community at York• Create a community of student engagement and help forge partnerships among students, clubs, and departments• Support the Student Engagement Club Ambassadors with student clubs and provide support to student club leaders in all aspects of running an organization at York University (including but not limited to conducting conflict resolution, advice on event planning and constitutional interpretation, and producing workshops that support club development)• Assist with any other Student Engagement initiatives and events when needed Show less

  • Events & Promotion Assistant - Office of Sustainability

    Sept 2023 - Apr 2024

  • Student Coordinator - York International

    May 2023 - Aug 2023

  • Student Engagement Ambassador - Student Community & Leadership Development

    Sept 2022 - Apr 2023
• 

  Hydro One

  May 2024 - now

  Business Analyst