
Patrick Feiner
Food and Beverage Trainee

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About me
Product manager with a strong hospitality background and a passion for helping SaaS technology companies reach their full potential.
Education

Deutsche Schule Singapur
1997 - 2002High School Primary SchoolActivities and Societies: Football team Athletics team

Ecole hôtelière de Lausanne
2009 - 2014Bachelor of Science (B.S.) Hospitality Administration/ManagementActivities and Societies: - Fête Finale organization team member - Volunteer for various events on campus including open days, selection days and career fairs Marketing Specialisation- Digital Marketing: Creation of an e-Marketing business plan for the Trisara Luxury Resort in Phuket, Thailand- Marketing Intelligence: Learning how to use tools such as Brand Karma and IBM SPSS statistics and applying them to case studies- Marketing Performance: Development of a Loyalty Program for HotelTonight working together with the office in LondonStudent business project- Developing a financial feasibility study with cash flow forecasts… Show more Marketing Specialisation- Digital Marketing: Creation of an e-Marketing business plan for the Trisara Luxury Resort in Phuket, Thailand- Marketing Intelligence: Learning how to use tools such as Brand Karma and IBM SPSS statistics and applying them to case studies- Marketing Performance: Development of a Loyalty Program for HotelTonight working together with the office in LondonStudent business project- Developing a financial feasibility study with cash flow forecasts for a chosen residential development for a family-owned Lodging establishment in Divonne-les-bains, France - Project was nominated for the EHL SBP Consulting award (one of the top 3 projects) Show less

UWC South East Asia
2002 - 2009International Baccalaureate High School/Secondary Diplomas and CertificatesActivities and Societies: Basketball player of the year Volleyball player of the year UN Night salsa dance International Baccalaureate3 Higher subjects: Economics, German A2 & Theatre Arts3 Standard subjects: English A1, Sports & Health science & Math standard
Experience

The Ritz-Carlton Hotel Company LLC
Dec 2009 - Apr 2010Food and Beverage TraineeF&B Intern at the only Ritz-Carlton property in Portugal- Room service attendant- Member of the banqueting team- Member of service at one of the most renowned Japanese restaurants in Portugal

CBRE Hotels
Jun 2012 - Nov 2012InternHotel Valuation - Working together with the Associate director on preparing valuations for single hotel properties and hotel portfoliosCapital Markets - Helping the Hotel broker with selling and acquiring hotel properties for clients (mainly institutional investors)Hotel Consulting - Consulting work for various hotels ranging from restaurant consulting to P&L statement analysis.Database Updates - Weekly updates of the German hotel database for the year-end report of CBREHotel Trend Research - General research on various up and coming hotel trends which could then be included in the valuation or consulting reports Show less

Ferrari
Jun 2013 - Oct 2013Financial Services InternIntern at Ferrari Financial Services (Leasing)- Helping the team with German, French, Belgian, Swiss, UK and Italian markets.- General update of the Swiss contracts including insurance certificate database and customer credit- checks- Ending of UK contracts using LeasPro and MarshFM- Working together with the chief operating officer in solving legal disputes with customers

Novility
May 2015 - Feb 2016Research & Development Consultant- Carried out market research and analyses of trends in hospitality training and development- Developed, reviewed and tested best-practice training content in line with industry and client expectations- Worked alongside other core product teams to carry out an overhaul of the product to create an immersive training environment for end-users- Implemented client feedback to facilitate product improvements and new features- Assisted in the development of the content strategy and roadmap, along with milestone planning and budgeting Show less

Novility
May 2016 - May 2019Team Lead: Product ResearchResponsibilities included:- Managing daily tasks through Agile KanBan and SCRUM planning;- Liaising with other team leads on product release cycles;- Presenting new project ideas to project managers and management;- Recruiting new hires and allocating budget of the team;- Working together with customer support on feedback;- Managing translations and voiceovers- Reporting to the Novility management team

Dealsuite.com
Jun 2019 - Mar 2021Business Development ManagerWe operate the largest M&A dealmaking platform in Europe. Over 1000 firms in 42 countries already declared Dealsuite as their sourcing tool of choice, including more than half of the top 10 accountancy firms.

CitizenM hotels
Dec 2021 - nowBusiness Analyst Operations
Licenses & Certifications

Lean Six Sigma Yellow Belt
CitizenM hotelsAug 2023- View certificate

7 tips for new leaders - avoiding common mistakes
UdemyDec 2018
Volunteer Experience
Volunteer helper
Issued by Christina Noble Children's Foundation on Oct 2008
Associated with Patrick Feiner
Languages
- enEnglish
- geGerman
- frFrench
- poPortuguese
- duDutch
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