
Ahmad Jaghbir
Treasurer – Executive Committee Member | LIU Chapter

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About me
QA Engineer • MBA • MSIT • IIBA®–ECBA™ • ISTQB® CTFL–Agile Tester • (ISC)² CC℠ • CLSSGB™ • Certified Trainer • Recreational Scuba Diver 🤿
Education

Lebanese International University
-Bachelor of Engineering - BE Industrial Engineering 3.21 – HonorActivities and Societies: Institute of Industrial and Systems Engineers (IISE) Industrial engineers are responsible for analyzing and optimizing complex systems, processes, and organizations across a variety of industries. Their responsibilities may include developing supply chain systems, managing logistics and transportation networks, analyzing production and operational processes, and identifying opportunities for improvement. They use advanced analytical and problem-solving skills to gather and analyze data, create solutions, and evaluate the effectiveness of their… Show more Industrial engineers are responsible for analyzing and optimizing complex systems, processes, and organizations across a variety of industries. Their responsibilities may include developing supply chain systems, managing logistics and transportation networks, analyzing production and operational processes, and identifying opportunities for improvement. They use advanced analytical and problem-solving skills to gather and analyze data, create solutions, and evaluate the effectiveness of their designs. The ultimate goal of industrial engineers is to increase efficiency, reduce costs, and maximize productivity and profitability in a variety of settings. Show less

University of the People
-Master's of Science - MSIT Information Technology 3.53Activities and Societies: Ambassador

The International Business Academy of Switzerland
-Master of Business Administration - MBA Quality Management
The International Business Academy of Switzerland
-Master of Business Administration - MBA Strategic Management
Beirut Arab University
-Bachelor of Engineering - BE Industrial Engineering and Engineering ManagementActivities and Societies: Aie Club After completing a quarter of the program, I made the decision to transfer my credits to the Lebanese International University and continue my journey there.
Experience

Institute of Industrial and Systems Engineers
Jan 2018 - Sept 2021Treasurer – Executive Committee Member | LIU ChapterDemonstrated exceptional leadership skills by competing against 80 industrial engineering students and securing a spot as one of the top 4 executive committee members for the IISE Chapter, showcasing a top 5% performance among peers.Mentored and encouraged 3 prospective students to join IISE, resulting in a 100% conversion rate and positively impacting their career trajectory through IISE's valuable resources and networking opportunities.

Freelance
Apr 2020 - nowTrainer & Career CounselorConducting individual meetings with students to assess their interests, skills, and values and align their career goals with their strengths and aspirations.Offering comprehensive information on diverse career paths, including job responsibilities, educational requirements, and projected salaries to help students make informed decisions.Mentoring college students, providing them with the necessary guidance and support to excel in their academic pursuits and overcome obstacles.Achieving a remarkable increase of more than 120% in students' test scores through personalized coaching and targeted learning techniques.Designing engaging and effective lesson plans and assignments that cater to students' unique learning styles and abilities.Fostering students' self-esteem and enhancing their learning capabilities by developing critical thinking, problem-solving, and decision-making skills. Show less

Test Team NOW
Jan 2022 - May 2022Software Test EngineerDeveloped and maintained detailed test documentation including test cases, bug reports, and checklists for future reference.Participated in multiple web page testing projects in an Agile environment.Participated in stand-up and retrospective meetings to ensure clear communication and project progress tracking.

ABYAT
May 2022 - Aug 2022Materials Coordinator | Production SchedulingOversaw and managed the material flow process to ensure timely and budget-conscious completion of projects.Reduced raw materials request errors by over 80% through process improvement efforts.Utilized SAP-MM (Materials Management) module to improve material tracking and coordination, resulting in more efficient and accurate oversight.Ensured on-time delivery of materials to production teams, minimizing delays and maximizing productivity.

Diyar United Company
Aug 2022 - nowCollaborated on integrating various application systems with the existing EV charging stations network in Qatar, enhancing the front-end user experience and promoting local adoption of electric vehicles.Supporting in achieving a 10% reduction in average vehicle trip emissions through rigorous QA processes and software testing.Monitor the status of charging points using the Charging Station Management System (CSMS) and report any offline stations after conducting root cause analysis.Respond to and resolve support tickets, coordinating follow-ups with technical teams as needed.Designing and executing detailed, comprehensive, and well-structured test cases and scenarios.Validating software products and ensuring it meets customer requirements.Ensuring that testing-related activities are carried out per the defined standards and company procedures.Conducting User Acceptance Testing (UAT) sessions to ensure that the software meets the end users' requirements and expectations.Communicating with stakeholders to understand and clarify software requirements.Analyzing product features and proposing changes to enhance their efficiency and user-friendliness.Performing different types of testing including functional, exploratory, usability, smoke, sanity, E2E, API, automation, performance, user acceptance, and regression. Show less Application Development & Integration Division – Quality AssuranceDesigning and executing detailed, comprehensive, and well-structured test cases and scenarios.Validating software products and ensuring it meets customer requirements.Ensuring that all testing-related activities are carried out per the defined standards and company procedures.Conducting User Acceptance Testing (UAT) sessions to ensure that the software meets the end users' requirements and expectations.Communicating with stakeholders to understand and clarify software requirements.Analyzing product features and proposing changes to enhance their efficiency and user-friendliness.Performing different types of testing including functional, exploratory, usability, smoke, sanity, E2E, API, automation, performance, user acceptance, and regression. Show less
QA & Customer Support Engineer
Dec 2023 - nowQuality Assurance Engineer
Aug 2022 - Dec 2023
Licenses & Certifications
- View certificate

ISO 9001:2015 Quality Management System Auditor Course
UdemyAug 2021 - View certificate

Learning Jira Software
LinkedInDec 2021 - View certificate

Programming Foundations: Software Testing/QA
LinkedInDec 2021 - View certificate

Insights on Software Quality Engineering
LinkedInJan 2022 - View certificate

Systems Thinking
LinkedInDec 2021 
Quality Management for Business Excellence
UdemyMar 2021- View certificate

Process Improvement Foundations
LinkedInDec 2021 
Project Management Professional (PMP®) 6th edition
Lebanese International UniversityJan 2021
Data Analysis Track using SQL
1 Million Arab CodersNov 2020
Certified Lean Six Sigma Green Belt (CLSSGB)™
SimplilearnFeb 2021
Honors & Awards
- Awarded to Ahmad JaghbirDean's List University of the People Jul 2022
- Awarded to Ahmad JaghbirDean's Honor List School of Engineering Jun 2020
Volunteer Experience
Corporate Social Responsibility (CSR) Member
Issued by Diyar United Company on Jun 2023
Associated with Ahmad JaghbirSenior Ambassador
Issued by University of the People on Sept 2023
Associated with Ahmad JaghbirJunior Ambassador
Issued by University of the People on Apr 2022
Associated with Ahmad JaghbirMember
Issued by Aie Serve on Jan 2017
Associated with Ahmad Jaghbir
Languages
- enEnglish
- arArabic
- ukUkrainian
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