Miten Patel Cert CII (MP, ER), AIPW

Experience

• 

  Currys plc

  Jun 2003 - Sept 2007

  Sales Representative/Customer Service

  Customer Service for Currys allowed the development of my interpersonal skills by advising a range of customers with issues concerning returned goods, credits or complaints. Dealt with a variety of customer issues, however large or small, regarding their problems or services and solved them rapidly and efficiently. Promoted to Sales Representative in January 2006.

• 

  Comet

  Sept 2007 - Jan 2011

  Appointed as the Store Apple Training Manager in March 2010, with the responsibility of ensuring that each staff member is fully trained. Built a strong dynamic team of 13 staff members with up-to-date Apple product knowledge to deliver the highest standard of customer service of which their needs were not only met, but also exceeded. Created a training regime where each member had to complete online training together with an assessment of his or her selling skills to increase sales for Apple products within the store. Provided a one on one support for the team if they required. This role was in addition to Sales Representative Show less

  • In Store Apple Training Manager

    Mar 2010 - Jan 2011

  • Sales Representative

    Sept 2007 - Jan 2011
• 

  Imperial College London

  Apr 2009 - Oct 2009

  Cardiac Stem Cell Research

  Performed extensive research on Rat & Human Embryonic Stem Cells (hESc) cardiomyocytes to determine the effects of proliferative and apoptotic drugs for the use in heart transplant. Tested against various drugs, using skills to examine, observe and record changes that occurred. The analysis of the results helped to determine the survival rate of cardiomyocytes, if transplanted into the human body to regenerate cardiac muscle after heart damage.

• 

  Apple Retail

  Jan 2011 - Feb 2011

  Specialist

  A Specialist for Apple Inc. Bluewater Store. Responsibilities included helping customers to become owners of Apple products, understand and have the knowledge to ensure they understand Apple products with a high level of customer care. To ensure the customer is provided with a complete solution to their needs.

• 

  TECHNOPATH Distribution Ltd

  Mar 2011 - Sept 2024

  In addition to previous UK Sales Manager role, to ensure our team has the support to deliver a good business strategy together with providing excellent Customer Service alongside being responsible to develop and drive a commercial strategy to increase the service business for the UK Biotechnology sector working closely with our service engineers to prove efficient and practical outcomes for the Service Division and our customers. Ensuring that our clients also receive the best support for our products in the Biotechnology Division.Selected to work closely with suppliers as part of the Product Advisory Council (PAC) to discuss global products to optimise these, working together to provide the best products to benefit our customers and increase business. Show less UK Sales Manager for the Biotechnologies Division of Technopath, responsible for the whole UK to development the business for both North and South regions and managing the United Kingdom. Responsible for maintaining and strengthening relationships with our suppliers. Ensuring that our team is up-to-date with all product knowledge and data to relay this to our clients where necessary. Develop sales strategies and motivate the team to succeed. Organise and chair Sales Meetings to bring all divisions in the UK together. Exhibit at Pharmig and NHS QA Conferences to bring awareness of our products that are specifically selected to fulfil the needs of the customer. Organise workshops for our clients and other of the industry to help with increased knowledge and practical training. Carry out Marketing strategies to increase our brand name. Prepare forecasts for all products and ensuring that supply timelines are met by liaising with warehouse team and suppliers. Developing new Biotechnology Product Sales & Business Development within the UK territory with the team while maintaining existing business and offering excellent customer support. Show less Product Manager for the Biotechnologies Division of Technopath, covering the South of England. Responsible for ensuring product information and data is up to date from our suppliers to our clients. Act as point of first reference for all product related enquires and work collaboratively with suppliers and clients to address any issues that may arise. Closely liaise with suppliers to assess the response to and suitability of current promotional material ensuring the promotional material is used optimally for the benefit of the client. Show less

  • Commercial Manager UK (Scientific)

    Sept 2021 - Sept 2024

  • Divisional Manager (Laboratory Sciences)

    Oct 2019 - Sept 2021

  • UK Divisional Sales Manager (Biotechnologies)

    Jul 2017 - Sept 2019

  • UK Sales Manager (Biotechnologies Division)

    Jan 2015 - Jun 2017

  • Product Manager (UK Biotechnologies Division)

    Sept 2014 - Dec 2014

  • Technical Sales Consultant (UK Biotechnologies Division)

    Sept 2011 - Aug 2014

  • Trainee - Technical Sales Representative (UK Biotechnologies Division)

    Mar 2011 - Aug 2011
• 

  Avsons Financial Limited

  Oct 2024 - now

  Training to become an Independent Financial Advisor to specialise in providing clients with Full Financial Planning including, Protection, Investment & ISA, Pension, Savings, Inheritance Tax Planning, Mortgages and Wills & LPA.

  • Mortgage Advisor

    Feb 2025 - now

  • Financial Protection Advisor

    Nov 2024 - now

  • Trainee Independent Financial Advisor

    Oct 2024 - now