Experience

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  Fashion factory co

  May 1984 - Aug 1986

  Retail fashion sales

  •Cashier experience •Fashion merchandise •Excellent customer service

• 

  Wkbk

  May 1990 - Sept 1990

  News director/talk radio host

  Wrote news copy every 30 minutesReported on local news eventsHosted a bi-weekly talk radio show

• 

  Whec-tv 10

  Apr 1991 - Dec 1992

  News room assistant

  Wrote copy for 6pm and 11pm news castOff-air reportingOversaw newsroom interns

• 

  Parkleigh

  Jul 1991 - May 1992

  Gourmet manager

  Managed a team of 4 employees in the gourmet departmentOrganized daily jobs for the team to perform dailyExcellent Customer Service

• 

  Bell south telecommunications

  Jan 1993 - Dec 1995

  Corporate trainer

  • Train company employees on their new phone system.• Developed custom training programs for client’s companies• Managed class participants, monitor classroom performance, and provide feedback to client’s management.

• 

  Parkleigh

  Jul 1993 - Oct 1993

  Retail manager

  One of three store assistant managers assisting in daily operationsTrained staff on product knowledge for specific departmentMaintained inventory controlExcellent Customer Service

• 

  Sincerely yours

  Jan 2003 - Dec 2003

  Retail manager

  Promoted the store and product linesSupervised, trained and assisted staffCustomer serviceCreating displaysPutting together store campaigns

• 

  Thomas wilson group

  Oct 2015 - Aug 2017

  Insurance agent / cl

  Production Manager/Producer**Cross sell products to current and potential **Negotiating renewals for existing customers **Managing book of business Client Relationship Manager **Serviced existing book of business**Increased customer retention rates**Serviced endorsements for current insureds

• 

  Southern trace

  Aug 2017 - May 2018

  Underwriting assistant
• 

  First choice lending inc

  Dec 2018 - Jun 2021

  Mortgage loan originator
• 

  United home loans

  Jun 2021 - Feb 2023

  Vice president of mortgage lending
• 

  Nordstrom

  Nov 2022 - Jan 2023

  Seasonal retail sales specialist

  • Excellent Upselling Skills through in-store merchandise and social media selling• Maintained visual merchandising standards • Created a book of business through appointment-based selling• Provide exceptional customer service• Retail POS

• 

  Kay jewelers

  Nov 2023 - now

  Assistant manager
• 

  Von maur

  Jul 2024 - now

  Manager of sales