
Timeline
About me
Case Management Officer at Department of Social Welfare
Education

Great zimbabwe university
2018 - 2019Msc human resources human resources management/personnel administration, general
Cyprus international university
2013 - 2017Bsc social work social work
Experience

Ikinci bahar ozel huzurevi
Sept 2016 - May 2017Geriatric social work intern
All about love trust zimbabwe
Sept 2017 - Jul 2019Social workerDeliverables included provision of technical support and capacity building on HIV and AIDS programming . Ensuring the setting up and maintaining of case files Completing weekly and monthly activity reports, developing and maintaining work plans to achieve activitiesCapacity strengthening working with the Project Manager and delivering training sessions to volunteers Conducting home assessments within timeframes, case follow ups, case management and counsellingCoordination asset building Adolescent Girls in the district to ensure that adolescent girls are resilient to abuse, HIV infection, gender-based violence and develop positive attitude towards education. Show less

Ministry of public service labour and social welfare
Jan 2019 - Dec 2019Social work graduate trainee- Supported Community Childcare Workers in providing critical services to children through the Transport Voucher System and Emergency Fund, ensuring timely access to essential care.- Implemented prevention and response activities to address Violence Against Children, promoting a safe and protective environment.- Assisted the Social Development Officer in facilitating case conferences and District Child Protection Committee meetings, enhancing collaborative problem-solving and decision-making.- Coordinated the selection of beneficiaries for livelihood strengthening programs (Harmonized Social Cash Transfer, Drought Relief program, ISALS), ensuring targeted support to vulnerable households.- Empowered adolescent girls in the district through asset-building initiatives, fostering resilience against abuse, HIV infection, gender-based violence, and promoting positive attitudes towards education.- Facilitated Cognitive Behavioral Therapy (CBT) counseling sessions for survivors of Sexual and Gender-Based Violence (SGBV), supporting their recovery and healing. Show less

Friendship bench
Aug 2019 - Oct 2019Research assistant"Facilitated comprehensive surveys to assess needs and mental health, utilizing evidence-based online tools, including the locally validated Shona Symptoms Questionnaire (SSQ-14) for data screening. Built and maintained strong relationships with communities, local leaders, and government stakeholders to support data collection. Provided Problem Solving Therapy Counseling both online and in-person. Employed both quantitative and qualitative methods to collect data, ensuring a robust and nuanced understanding of the issues." Expertise- Needs assessment and mental health surveys- Evidence-based mental healthcare- Data collection and analysis- Community engagement and stakeholder relationships- Problem Solving Therapy Counseling- Mixed-methods research (quantitative and qualitative) Show less

Department of social welfare
Jan 2020 - Mar 2022Case management officer- Coordinated regular case conference meetings to address complex cases, ensuring children received high-quality services with dignity and respect.- Prepared and submitted comprehensive reports (monthly, quarterly, annually) on statistics, narratives, and hotspot mapping surveillance to inform program development and refinement.- Fostered collaborative relationships with interdisciplinary agencies (health, police, civil society) to provide comprehensive child protection services.- Ensured timely development and implementation of care plans, case follow-ups, and maintenance of up-to-date case files.- Supervised, mentored, and trained a team of 180 Lead Community Childcare Workers (LCCWs) and Community Childcare Workers (CCWs) to enhance their skills and capacity.- Analyzed and monitored child protection trends in the district to identify areas for improvement.- Oversaw the National Case Management System, ensuring effective data management and informed decision-making. Show less

Ministry of public service labour and social
Jun 2020 - Jul 2020Social worker volunteer" Amidst the Covid-19 pandemic, I responded to the urgent need for support at quarantine centers, where staff shortages had arisen. Driven by my passion for social work, I volunteered to provide essential services, including:- Psychosocial support to individuals in quarantine- Social welfare services to address their practical needs- Liaison services, facilitating communication between returnees and the Ministry of HealthThrough this volunteer work, I helped bridge the gap in support services, ensuring that those in quarantine received the care and assistance they needed during a challenging time." Show less

Social welfare/ repssi
Apr 2022 - Jan 2023Case management officer- Lead the implementation of the Spotlight Initiative in the District, ensuring effective project management and coordination.- Proactively identify potential risks and develop contingency plans in collaboration with the project coordinator to mitigate them.- Facilitate access to Psycho-social Support (PSS) and Mental Health services for survivors of Sexual Gender-Based Violence and Harmful Practices.- Support the integration of Psycho-social support and Child Protection into education and health services for vulnerable children in the district.- Develop and submit regular project reports, and participate in project baseline assessments.- Pioneer child-sensitive case management strategies that prioritize the best interests of the child.- Train relevant stakeholders, including community cadres (150 CCWs), on PSS, GBV mitigation, and NCMIS, enhancing their capacity to support vulnerable children and families. Show less

Department of social development
Feb 2023 - nowSocial development officer- Identification and provision of support to juveniles in need of pre-trial assistance, ensuring their well-being and access to necessary resources.- Preparation of comprehensive probation officer reports to the court, providing accurate and timely information to inform judicial decision-making.- Oversight and monitoring of probation centers, ensuring compliance with regulations and standards.- Provision of counseling and psycho-social support to juveniles, addressing their emotional and psychological needs.- Facilitation of the registration process for Private Voluntary Organizations, promoting collaboration and coordination in the sector.- Ensuring the safeguarding of children, protecting them from harm, abuse, and exploitation, and promoting their safety and well-being. Show less
Licenses & Certifications
- View certificate

Csw
Council of social workers in zimbabweMay 2018
Volunteer Experience
Children's church teacher
Issued by Faith ministries on Sept 2013
Associated with Alice MatsaureSocial Worker
Issued by Ministry of public service labour and social welfare on Jun 2020
Associated with Alice Matsaure
Languages
- enEnglish
- shShona
- ndNdebele
- tuTurkish
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