Experience

• 

  Us army

  Dec 1997 - Aug 2003

  Signal section sergeant

  Supervised and trained soldiers in the field and in the motor pool; Responsible for over $2M in materiel and sensitive equipment; Held DOD ‘Secret’ clearance

• 

  Radioshack

  Aug 2003 - May 2004

  Assistant store manager

  Managed daily business of the store with three or more employees; Closed register and made daily bank deposits of retail receipts; Responsible for establishing and maintaining $1M+ in inventory; Trained entry-level personnel

• 

  Wells fargo

  May 2004 - May 2005

  Personal banker

  Assisted individuals and businesses with financial planning; Maintained records with sensitive information; Authorized large transactions; Customized accounts to ensure the needs of the customer were met

• 

  Self employed

  Dec 2005 - Jan 2009

  Sign language interpreter

  Provided interpreting services on a free-lance basis for the Deaf and Hard-of Hearing community

• 

  Yellow cab coop

  Apr 2009 - May 2015

  Communications/dispatch operations manager

  Managed a dispatch crew of 35 customer service representatives in a high-volume call center/dispatch office; Responsible for troubleshooting and repair of on-site computers, network and phone system to ensure reliable 24-hour service; Instrumental in establishing, staffing, and training a new, off-site call center; Worked hand-in-hand with PR manager bring the best face of the company to the public; Enforced industry standards by regularly counseling and retraining poor-performing drivers

• 

  California parking company

  Mar 2013 - Feb 2016

  Field operations manager

  Managed valet crews of 2 – 20 for special events and private parties; Ensured high standard of dress and conduct in compliance with established company policies and procedures; Calmly and professionally handled incidents such as break-ins and accidents, effectively maintaining control over tense situations

• 

  Extranomical tours

  Feb 2016 - now

  • Vice President Operations and Administration

    Feb 2016 - now

  • Director of Operations

    Feb 2016 - now

  • Director of Human Resources and Administration

    Feb 2016 - now
• 

  Greenrush

  Oct 2018 - Feb 2019

  Director of dispatch operations