Nathan Roybal

Experience

• 

  McDonald's

  Apr 2018 - Nov 2021

  • Guest Experience Leader

    Jan 2020 - Nov 2021

  • Crew

    Apr 2018 - Jan 2020
• 

  Pueblo Community College

  Feb 2021 - May 2021

  Workbench Assistant for IT

  Assist faculty, staff, and students with computer related software and hardware issues. Perform minor maintenance of hardware on faculty, staff, and classroom desktops, laptops, and peripheral equipment. Install and/or upgrade software on faculty, staff, and classroom computers. Maintain classroom printers including paper/toner replacement. Assist in office and classroom moves of IT equipment. Assist with new system deployment and recycling of outdated equipment. Keep IT resources/supplies and work area organized. Show less

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  Second-61

  Nov 2021 - Mar 2023

  Service Desk Technician Level 1

  Provides Technical support to the United States Army in the Army Enterprise Service Desk contract as a Federal Contractor. • Works as part of a service desk team to support members of the military• Acts as the primary technical inbound contact for soldiers and civilian employees of the Army. • Provides Troubleshooting and Technical Assistance for several services, including computer hardware and software.• Provides Mobility support for Apple iOS and Android OS Devices in a MDM environment. • Guides personnel through mailbox migration from on premises to cloud, including transition to Microsoft 365 and Google Work Space.• Provides support for Active Directory account creation and Management. Show less

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  Infinity Systems Engineering

  Mar 2023 - now

  • System Integration Engineer

    Nov 2024 - now

  • Lead Information Technology Technician

    Mar 2023 - Nov 2024